Overall Ratings & Reviews ibis Mogi das Cruzes Shopping

I have no complaints. Great staff, very clean and breakfast was delicious. Close to shopping mall and restaurants.

The staff is amazing. Guto is the guy that makes everything special. Everyone is amazing!!!!! Clean and awesome

The place was under construction. Never been informed when I made a reservation. It’s dusty, noisy, and it’s a mess.

Service

They said that there was no romm available for 3 people. We paid for two rooms but one of the rooms was with beds for three. I was too tired to discuss and restart check in.

The staff in this hotel were "amazingly friendly and very caring. The hotel room were very small and the beds were very small and used single foam not mattress. For an elderly its very dangerous as they can sit and the whole foam can collapse. There is no hand or face towels just 2 bath towel. There was no cleaning of the room till the 3rd day of stay. The elevator fits about 2-4 but very small and slow specially when your on the top floor. The breakfast was dissapointing. Was expecting lots of fresh fruits but only watermelon sitting from overnights as the sides are dried out and hard melons as well as mushy pineapples. The bread was hard and the eggs were mixed with some other products that didn't taste like eggs. The fresh juice tasted from concentrated. The best part was the coffee machine made great cappuccino. The price was fair and location was good next to supermarket and mall and transportation.

I wish there were more amenities, but otherwise it is great

Very hospital

I loved it everything. The employees are awesome. Food was great for breakfast. Awesome

I love the staff Awesome people

I love ibis because of the staff. They are amazing people ♡♡♡♡♡♡ all of them♡♡♡♡

The maids were wonderful people

Very good and comfort hotel.

The check in took forever, kind staff but they should have been more there and prepared for a lot to arrive at the same time. The breakfast made me sad :( No bacon even?

Good location good staff.

Fomos muito bem atendidos no check-in e check-out pelo Raspante, que fez os processos de forma muito eficiente e sanou todas as dúvidas. As instalações são modernas e limpas, inclusive o quarto, que era aconchegante e espaçoso o suficiente para um casal com pouca bagagem. O café da manhã é bem servido, com variedade de pães, frutas, iogurte etc, mas poderia melhorar em sabor.

AMAZING!!!!! I LOVED !!!!!

Fiquei quase 1 hora na recepção esperando pra fazer o check in.

Overall was good, however parking wasn’t for free so it was a surprise when we had to pay.

Quick stay for a biz trip, clean hotel, good environment, well located. It's a good choice when needing to stay in the city