Overall Ratings & Reviews WoodSpring Suites Amarillo East I-40

It was ok just no cleaning services and was not mentioned before booking

We arrived to the hotel a few hours before 3 pm check in. Not only were we allowed to check in early but received an upgrade of our room. It was quick and easy. The room was clean and quiet. the only negative for me was they don't have a coffee maker in the room so walked to the QT for coffee...which was walking distance. Will definitely go back again!! Also, minutes from Slug Bug Ranch!

It is helpful when a reservation is made for a double room, that the hotel have that room. Not the case. We were given 2 rooms and had to sleep separately

N/a

Checking in and checking out was very interesting. You walk into the property you have to call on the phone to talk to somebody for checking in and checking out. This property does not have an ice machine. The room that we were in. Had a kitchen, but with no pots pans forks plates you have to bring that yourself. The refrigerator works great. In the bathroom, they do not provide soaps. This I wish I would’ve taken a picture of the rooms haven’t been cleaned thoroughly at all in the room breaker box in the keyhole had a burnt Cincy stick. Just sitting there sticking out of the wall. In the parking lot, walking up to the door to check in there was broken liquor bottles everywhere. And we’re talking like right up to the property door. The next morning, all the glass was still on the ground everywhere.

Our window was shut, blinds down, but could still hear every noise outside. These walls must be super thin, or the birds in Texas sing very loud!

Right off Hwy 40. Locked front door and access to elevator

The $50 pet deposit listed is a pet FEE. You will not know this until youre checking in and can't cancel the reservation. Once youre checked in you get to climb 4 flights of stairs with blood splattered about on multiple floors. Room is equal to a college dorm, bed is not comfortable. First flush of the toilet it backed up. The really nice maintenance guy promptly took care of that issue. They really pissed me off with the "deposit" issue. Either the individual location is scalping people for the 50 or corporate is begging to get sued for false advertisement. Never again

No super quiet but good price for a bed and clean room

The price was fair through Expedia

Showers needed non slip pads or strips I slipped getting into tub for shower and hit my head. Got a good bkack eye out of the deal.

Kitchenette is always helpful.

The elevator looked like it hadn’t been cleaned in forever. The room was cleaner. There was lots of long-term guests. Finding staff was not easy…. If you had a problem in the night, I’m not sure what would happen. I’d probably look somewhere else to stay.

The hotel is right next door to a QT gas station/truck stop. There were lots of big trucks coming and going. The front desk lady was nice. The property itself LOOKS 'new' from the outside...until you pull up. There were people working on their cars in the parking lot. Several men were just standing around outside. So that seemed kinda shady to us. Anyhow, the room was very near the building door (for a quick in and out). On the room door - the swing lock was missing the ball end. So we could only rely on the door lock. The room had a kitchen (yay!), but didn't have any cookware, silverware or dishes (boo!) The room was dusty, dingy, plain and smelled like stale cigarette smoke. In the bathroom, the shower didn't work. The water came out at the faucet..and there was a showerhead, but there was no diverter to divert the water to the showerhead. (boo!) I don't think we were expecting an 'extended stay' type of hotel when we booked.

I took plenty of pictures because I was shocked at the disgusting filth at this property. When we arrived it was 30 minutes after the front desk was closed. I called ahead to let them know I would be arriving late. After working a full day and driving 5 hours to get there I was exhausted. By the looks of the hotel they appear to be understaffed as the man who checked us in appeared to wear many hats. However when we got ito the room it was dirty, the stove didn’t get cleaned, the refrigerator didn’t work the phone didn’t work there was no bedding! I couldn’t use the phone in the room to reach the attendant. After calling the hotel with my personal phone the man asked me if I would like to come get what we needed for the room. I told him no someone needs to bring it up and fix the room I didn’t pay to stay in a broken dirty room. The young man brought the sheets and blanket to the room and tried to hand them to me. I told him no sir I am not making this bed and staying in a dirty broken room. He was not going to fix the room so he said he would move us. He did and it was a bit better. The bathtub water wouldn’t turn off and the water ran all night on hot. Steaming the room. It was nearly midnight when we were settled in a room. Never Again!

Worst Hotel I have ever stayed it we checked out after a couple hours :( - bugs everywhere - walls full of holes/ giant dent in the fridge - water all over the floors - furniture falling apart - random strangers knocking on door

Tub water ran continuesly, knob on bathroom loose, toilet seat needs replaced, remote had duct tape to hold batteries in, no extra blankets if a sheet wasn't enough. No one at front desk at 7am It seemed clean. I wouldnt pay anymore for this room. Beds was firm if you beed a soft hed not for you

The service is great and the overall appearance of the place ia clean but upon entering the room i found 1 roach on the bed, another roach walking on the floor and a few in the bathroom.... i was only passing through and checked in very late. I can not get passed the roaches

If you are traveling and bringing children, this place is not suitable for you. The floor of the rooms is very dirty and the smell of marijuana can be felt throughout the building.

Very nice office staff and nice rooms