We booked Palmotta #4 for two nights (paid in full), #4 is on the "first floor". Croatia Airlines cancelled out flight into Dubrovnik (tire wouldnt hold air), so we were sent to Zagreb then the next day to Dubovnik. Meanwhile Palmotta Palace moved us to #9, 3rd floor. No elevator, step scary stairs. The receptionist was rude. All this being said, the location is great.

Good, staff not to welcoming, had to wait one hour for staff to arrive to be able to enter, and stair with gab was very uncomfortable

Misrepresented as a hotel. The receptionist was never there. We were lucky to get in to dial to be let into our room. Good location.

The staff was very helpful before and during checkin. The room was spacious and the property we’ll keep. Great location right off the main Old Town street.

No toaster or electric kettle

Very nice location and convenient. Only issue was the shower. The shower door had a huge gap so it pretty much flooded the bathroom every time you took a shower. The rest was great. We’re definitely going back.

A cental hotel ideal for town and transport hubs, good communication regarding check-in as the desk is not manned 24hrs, very helpful lady on arrival. Hotel needs a bit of cleaning especially the floor, also the shower needs to be re siliconed as its showing its age.

Great location in the old city!

The room was OK, the bed was better than other properties in old town. Lots of space in the room and little extras. The only reason 1 star was left off is there was a horrible sewage smell from the bathroom that really needs to be fixed, it hit us right away every time we went in.

I can’t say enough good things about our stay. Andrea was amazing! She assisted with smooth check in and great suggestions where to go. Right in the heart of the city. The apartment with city view with two bedrooms was amazing. Very spacious and beds were super comfortable. Added bonus with a great breakfast included around the corner. Thank you for a wonderful time.

Lovely space but be aware that there are a lot of stair (we were on the top floor) and further stairs into the bathroom so it’s not suitable for everyone!

Nice clean room, excellent reception on arrival. Breakfast at local cafe was good, but they need to improve their coffee machine as drinks are only Luke warm. The hotel room was noisy, creaking floor boards upstairs and street parties in the alley. Room was not serviced on one day of our stay.

Fantastic location, very clean, comfortable bed, good shower. Television was difficult to operate,

We had one of the best mini breaks we have ever had

Best property, location and host ever! The apartment is centrally located in old town. Easy access to and from all the major landmarks and restaurants. Get dropped off at the entrance at Pile Gate and it’s a 5 minute walk (no stairs!!!) Andrea, our wonderful host, couldn’t be more accommodating. So easy going and very kind. She helped us adjust our itinerary due to bad weather. The apartment - is so comfy and beautiful. We had the suite with 2 beds and sofa, kitchen… everything was perfect! Can’t wait to come back for another stay in the summer time.

Andrea was very helpful. Let us check out late as it is low season in November. Beds were comfortable. I can imagine it is loud in the summer but since we were here in November being so close to the main street was actually great.

This is right in the heart of the old downtown. Awesome location. Can be a bit noisy however.

Apartment was centrally located and kept in excellent condition except for the slow drains in the bathroom off the bedroom. The sink drained slowly, but was still usable; the shower drain was so bad that it made taking a shower virtually impossible. This problem delayed our mornings since all four people now had to share one shower instead of having the use of two. I would actually rate the property a 4.4, or 4.5 even with this issue if I could

Old town was awesome. Quaint and fun property. Stairs with luggage was not easy and no help to do it. Still worth it.

This was a wonderful apartment that was very clean. We thoroughly enjoyed our stay and our host even put a bottle of wine in the room since she noticed upon having our passport information that the day we checked in was my birthday! That was above and beyond!