Residencia El Balata is an exceptional hotel that truly feels like home. it's my second time staying there and will go back. The staff is caring, attentive, and treats everyone genuine compassion and respect. From the moment you walk in, you can feel the warm and welcoming atmosphere they provide. The facility is always clean, well-maintained, and organized. The team goes above and beyond to ensure comfort, safety, and dignity at all times. I highly recommend Residencia El Balata to anyone looking for a place where quality care and kindness truly come first.

Service the best. Nice atmosphere Very quiet and peaceful place.

Flight was canceled due to a storm and they refused to refund. I would look into a hotel with moral policies instead.

The property was in nice quiet area, 5 minutes away from the center of town. The staff were nice, friendly and helpful. It was my 2nc time staying at this property and I would definitely come back to stay with them.

Excellent service, beautiful place. You wont regret it. Book your stay. I was in love and I will definitely come back.

Really noise early morning being on the street

The staff was very accommodating, for the most part. There were so unusual moments that I have not experienced elsewhere ( no pool towel provided ,) a large dog onsite barking most of the day with other dogs, and poor internet service. I work from home, so a strong connection was mandatory. The staff tried to accommodate, however the background noise often interfered with meetings. The pictures are also misleading ( loft area is shared / open.) this place is good for a short and quick pit stop, but do no expect much.

Very very nice place to visit and quiet and relaxing, staff truly professional yet down to earth, I absolutely loved my stay and will return. The breakfast was delicious and healthy.

The young girl at the reception who helped us checked in was very welcoming! We get there a little early before check in and we are so Thankful that they accommodated us! Also their breakfast was DELICIOUS! Great portions as well! The area is very calm! And the style of this place is beautiful!

It is a beautiful hotel

Muy bonito pero un licor que tiene k actualizar son los martes y las almuada pero lo demás súper

So glad to see a hotel that is so eco-aware.

Me gustó mucho el servicio del personal, las instalaciones muy cómodas y limpias. El desayuno fue muy bueno y abundante. Lo único que no me gustó tanto en que en la habitación que estuve por lo menos, tiene unas ventanas justo enfrente de la cama, con una cortina que no tapa la claridad, lo cual me hacia despertar bien temprano

Great service

I love the structure and designs of this hotel

Quick and easy check in, check out as well. Everyone was very friendly and polite. Love the cleaning everything was super neat.

We had a good time.

Pleasant family run accomodation, tasty breakfast, parking at the site, night guard, common terrace

There is no activity at the boutique hotel

The property is wonderful