Well located, friendly staff.

hotel is tired..needs freshened up. Always a queue at reception so difficult to have any queries answered. Definitely not 4* star. Rooms basic and need refreshed. No toiletries provided. Suite kitchen has NO cooking utensils and only 2 patio seats and one sofa indoors for 5 people. Breakfast not too bad but certainly room for improvement with dinnners. No water provided with dinners nor were you allowed to bring in your own so had no choice but to pay min €3 for a bottle of water if wanting a drink with dinner. Entertainment only started at 10pm and stopped at 12pm. ..very loud so hotel not suitable if have young children. Stayed 2 nights and tried to charge me 3 days parking at €16 per day. When questioned why charged 3 days when we couldnt even get into carpark until 3pm on the 1st day they then reduced it to 2 days (€32)...but even with that €16 per day for parking is excessive. We stayed 2 nights with plan to possibly stay longer but decided 2 days was more than enough. Staff simply doing their jobs possibly begrudingly .. no pleasantries at all. Overall i would say hotel is just OK at a push

Great location by the beach

Good location, average food although good presentation. Bath no suitable for elderly people as it was too high to use to have showers, no enough space in the bathroom to put toiletries, At the Hotel pool music extremely high in volume for a family hotel.

Comfortable rooms. Location ok - not quite as pleasant as the beach on Papa Luna. Main negative for us was the noisy pool - loud music most of the day and kids entertainment. Short walk to castle and beaches. Fairly priced parking.

We stayed in a Junior Suite. The room did not seem to be prepared for guests. There were zero utilities in the kitchen. When I asked at the reception, they told me to go to the restaurant and ask for silverware, plates, etc. The internet was turned off. It took the technicians a while to get it started. The TV didn’t work and had to be set up. The tower our room was located in seemed to be deserted. When I asked to be moved to a regular room, I was told that they could not “downgrade” us because we had booked through hotels.com . Overall, this hotel does not deserve 4 stars and is not worth the money.

It’s a real shame as Peniscola is lovely and hotel perfectly located with a brilliant underground garage onsite (14 Euros per night). Hotel main areas are very nice but room was pokey, unclean, lights in bathroom that didn’t work. No amenities and one small towel. Compare this to the nine other hotels I’ve stayed in around a three week tour by car of Spain the room, despite it being a 4* hotel easily the worst and THE only hotel I’ve given a negative review to in these Covid 19 times. I asked reception for a room change as not what I’d booked (double room single use) or expected for two nights. Instead got a very unhelpful “no senor but we will send maintenance to fix lights”. Unsurprisingly they never came. As I said such a shame the front of house staff let the hotel down very badly. I’m sorry Agora, despite the glossy pictures on my next long road trip I won’t be frequenting you again. You might want to take a leaf out of hotels like the Avenida in San Sebastián or the NH in Caceres to see how a hotel should be run. I do have pictures of room and lights etc.

Peniscola is a nice town. Clean beaches, very good old town. This hotel was average, no style, no drinking water, no coffee or kettle in the room. You buy everything here.

The fridge in the room was not kept cool/did not work to keep essential medication refrigerated. I was told this was normal and medication could be kept at reception. Not an acceptable solution. States fridge in room. This was not fit for purpose.

Buena experiencia global

Hemos estado muy agusto, había mucha limpieza, espacios abiertos, un comedor muy grande y buena variedad de comida. La habitación muy cómoda. Para repetir sin duda.

Reservé este hotel pensando por el precio que me parece MUY alto , que era un hotel de alta gama, esperaba mucho más . Es un hotel muy muy grande ! Muchas familias con niños . Reservé una habitación triple y solo había servicios en el cuarto para 2 personas.

En time og 15 minutter i innsjekkimgskø! Ødelagt dusj, det var en instant turistmaskin.

Todo perfecto, la habitación, el comedor, y muy amable el personal tanto de recepción como, comedor y el resto.

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Estancia muy agradable. Hotel muy amplio y bien situado, con todos los servicios. El personal de habitaciones, comedor y recepción, muy amables y serviciales, con mucha educación. Lo recomiendo

La habitación bien. Lo que no me gustó nada el colchón muy blando como viejo.

Ok

Todo muy bien comida muy buena

Hotel muy cómodo por instalaciones y situación