The hotel was not cleaned holes in walls cockroaches, spiderwebs everywhere. The name was not even on the building like it didn’t exist. I didn’t even end up staying and they won’t give money back! Just a disgrace

Good

The breakfast was good and delicious. It’s easy to around town and it’s near the Casino.

Great location. Good hotel

The room had no towels. But a quick call to reception and towel were delivered. Dinner was really good. Breakfast was amazing and plentiful. Staff were friendly.

Good overall

Service was great and staff were accomodating and friendly. Rooms were clean and had a rwlaxing atmosphere.

It was awesome. Staff was brilliant. Hotel was nice and clean. They took care of all our needs. Well done

Wasted 3 hour trying to sort a misunderstanding between pavillion hotel and agent.I did recieve a confirmation that everything was in order because I booked two months before my stay.Disappoining,my booking was canceled at the last hour.I ended up crying alone in the reception area.I was late for the show.The matter was sorted after 3 hours of endless phone calls and unnecessary arguments.I was so hurt.Improve your communication skills between you and agents.

The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.

The property on it own needs some work even the curtains were dirty , but the housekeeping was on point

Great place and location outside parking is not safe my mirror was removed from my car otherwise this place is was amazing

Great stay I enjoyed the bar👌

The hotel was soo clean,I was very satisfied with our room. The rooms were cleaned n linens changed on daily basis. We really enjoyed our stay there. To top it up the hotel is just a walk away from the beach.

Everything was perfect 👌

I think the hotel needs some serious renovations..

The place was very excellent,dont mind to recomend place for someone else to book,staff very friendly and service is very excellent

It was great

I had a wonderful stay. Would definitely come back again. Thank you.

The trip was terrible, it made my son not to enjoy his first time in Durban. The bathroom had a very bad smell that i told the staff to fix but nothing was done. I didnt even want to order food at the restaurant, because the smell was too much. I even bought an airfresher but it did not help. It was the worst hotel experience ever. All the way from Limpopo to be disappointed like that. Im not a happy customer. Ill never recommend it to anyone. Waste of my money.