What an incredible experience while visiting Japan, the authentic dinner & breakfast were outstanding, and the close proximity to Hakone Ropeway, Lake Ashi and breathtaking views of Mt Fuji was a bonus!!

We thoroughly enjoyed our stay. if you’re lookong for new modern dont go. if you want to experience Japan like the Japanese go here. the staff was so pleasant, the room was so clean and we loved our Onsen stay. Would definitely book again.

I enjoyed my two night stay and my only regret is that I didn't arrive before 6:30pm the 1st night for a wonderful dinner like the one I had on the 2nd night. Location is walking distance from the Gora Train station yet far enough away to feel secluded.

The property is a charming ryoken with simple amenities that is nestled in the mountains with beautiful views from the room. We slept comfortably on futons in our traditional tatami rooms.The kaiseki meals were amazing so didn't miss out on that experience. They have a private onsen during the evening that you can reserve and a men's and women's bath available . We enjoyed the relaxing atmosphere and friendly staff who spoke English.

Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail. Thank you!

We were a little nervous at first about visiting a ryokan as we wanted to do things correctly and were unsure on how everything worked, but as soon as we arrived all the staff put us at ease and talked us through hows things worked at every stage. We had a great stay, amazing rooms and views and the food was incredible. Brilliant service, thank you so much for making us feel so welcome.

Staff were lovely and the food was amazing. The onsens were lovely to relax after breakfast and dinner. I also really liked the midcentury modern architecture and styling, even if some guests might think it's outdated. We had a great time and hope to come back again!

I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊

Dinner was outstanding. Enjoyed the private hot spring bath, beatiful “lobby”!

The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.

Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!

Room is tidy and clean. Next to the station 公園下 . But the Onsen facility is not the best.

We had a superb 2 day stay at Lalaca. Their food is exquisite and the staff most friendly and helpful. We highly recommend Lalaca.

The place was clean, quiet and with a traditional charm but a bit outdated. The rooms were huge by Japan standards (for 2 people) and the Onsen area was clean as well but a bit outdated and simple. Breakfast & dinner were delicious but not amazing. Overall a pleasing experience.

Good, clean, nice location, good food, friendly staff.

The hotel is very close to Koen Shimo cable car station (less than 5 min walk). Food was amazing (traditional Japanese banqurt style dinner and breakfast included), and service was very attractive throughout my stay. They are very caring to my 8 month old son too. The view of the mountain outside of the lobby n room is spectacular and peaceful. The onsen are perfect and bonus that we get to book the outdoor onsen as private for 30 min each day. Very serene to soak in their onsen and that is definitely the best amenity of this onsen ryokan. They only have 8 to 9 rooms so service is very personal and enthusiastic!

Stayed for one night at Lalaca and wished we could have stayed longer. The ryokan is located about two blocks away from Gora and Koen-Shimo Station. Room and hot springs are clean and provide all the necessary ammenities (soap, shampoo, toothbrush) plus more, with skin care lines provided in room for both males and females. The traditional dinner and breakfast were tasty and filling, enjoyed with a nice view of the mountains and in a comfortable yukata. There is also luggage service available to send your luggage to/from Hakone-Yumamoto Station. Most importantly, the staff is warm, welcoming and extremely accommodating. I would definitely stay here again.

Nice little spot that’s well located near cable car/rope way and other local sites. Kazu and his staff were very friendly and attentive. Our room was large and comfortable. Both dinner and breakfast were amazing and very generous servings. Onsen was nice, particularly the outdoor bath. Good views and vibes all around.

Friendly staff that makes you feel like home. Wonderful breakfast and dinner. The out of date facilities is the only downside.

The staff is so polite and attentive. The food is delicious, beautifully prepared...and plentiful! It is in a very quiet area away from crowds at station. The facility itself looks like it is ready for a facelift.