Very clean

Excellent hotel with an amazing sauna and thermal bath facility attached.

We had a wonderful vacation at a great hotel. The staff was very friendly. The breakfast was rich and delicious. The pools and the spa are excellent.

The staff was super friendly. Highly recommended. I enjoyed the place a lot!

I loved everything.

Great place to go to unwind, relax and get away. Clean room, friendly and helpful staff. Great thermal spa and sauna area.

Room was very comfortable, direct access to the thermal spa was really handy, robes and spa towels and slippers and tote bag were very convenient. Wrist band allows room access and spa and sauna access, that was really convenient. If therme spa is busy, it can be difficult to get into the parking lot. Hotel and spa are in what looks like a commercial area, it’s not overly attractive. No nice views from the rooms.

Overall great experience and value for money, the hotel area was neat and tidy with attentive staff. Menu options a little limited and the kitchen a bit hit and miss. Therme area (non textile) was a little neglected in areas but overall, quite nice. Seven saunas, steam room, 4 jacuzzi 's and pleanty of loungers. The Aufgass menu was excellent. We would stay there again.

Go for the spa, stay for the food, cocktails, and panoramic bar.

A great hotel, and the weather was a bonus. The spa is open to the public which meant it gets very busy and crowded at times. We found the a downside as the facilities are great but just way too busy. The Gym has fantastic facilities (although no air con there). Really liked the room - we had a suite. Comfortable and quiet. We enjoyed the panoramic bar. Good breakfast with lots of choice. We were disappointed with the evening menu so ate out after the first night. Staff were friendly and helpful. The spa area could do with a tidy up.

Awesome place.Be aware that Sauna is a nude area.

The hotel is advertised as a relaxing wellness spa. It is essentially a low budget water park that is open to the public. They have no hotel guest only areas or amenities. They also have no capacity for allowing the public to come in. It became totally overrun by non guests during our stay. Overall the food is low quality and facilities are poorly maintained/unsafe. We left early without a refund. VERY regrettable stay under false advertising.

Staff are rude & not very accommodating. Upon check in I arrived at 2pm (check in is 3pm) I was frowned at if asking for early check in & when declined I asked if could access the facilities early to best make use of my time, on which is only possible if I paid €30 , for one hour access… poor. Same story with checking out, I had to leave for a flight at 2pm & due to having a suite (unsure how this changes anything) the staff would not entertain any form of late checkout what so ever. Beds had a big split / droop in the centre of the mattress. Duvet covers was cheap / possibly disposable covers & cushions of a poor quality also. Noise from outside leaked into the rooms until 11pm. I often stay in Frankfurt for business & stayed here purely for the gym / facilities which are good.. however the unwelcoming feel the staff leave you with alongside poor beds I wouldn’t stay here again

This was a perfect weekend getaway; the hotel is clean and modern, the layout is nice with designated elevators from the rooms to the spa sauna. There’s even a panoramic rooftop bar and a nice breakfast each morning on the ground floor. The hotel staff was professional and courteous, speaking English and friendly service

The highlight is the Therme.

The staff was excellent in our check in. We traveled with our 5 year old grandson. The pool was very user friendly and our grandson loved it as much as we did.

We have stayed at The Vital Hotel on a number of occasions now it is close to the Airport and we use it as a rest and relax stop after our long haul flights from New Zealand a great place to stop and unwind.

Overall, this was a pleasant stay. The gym was my reason for choosing the location, and aside from its late opening hours (8am) proved worth the booking. One of the best hotel gyms I’ve been able to find in Germany. That said, the staff weren’t exactly friendly. I arrived at about 1445 and was sternly told check-in was at 1500 and I could sit in the lobby and wait. A few minutes later, and still before 1500, a German traveler arrived and was allowed to check in. The primary business here appears to be the spa, which is understandable. Book the hotel for the amenities, not the room. Room was… fine. But nothing to write about.

A lot of value if you are looking for a place outside of Frankfurt. Parking was a reasonable 12 euros for my entire stay with in-out privileges. The ease of access to the pool and sauna made for a relaxing time. Restaurant and the two bars were well staffed. The hotel staff were very accommodating.

Beautiful hotel. The spa was amazing. The breakfast is the best ever. The staff was so kind. Nice to have a swim after exploring for a day. Clean lovely pools. Breakfast is fit for a King.