Overall Ratings & Reviews Quest San Hotel Denpasar by ASTON

A very comfortable hotel, strategic, and most importantly the food is all delicious.

Plus: 1. Friendly room rates. 2. Friendly, responsive, precise, and friendly service. 3. The pool and pool bar atmosphere is comfortable and safe. Minus: 1. The room AC is not cold enough, feels stuffy and sweaty when sleeping at night (the use of 1/2PK AC is considered less efficient). 2. The taste of food at breakfast is bland, especially in the noodles and fish dishes.

The staff is honest, even left behind bags are returned 100% safely.

clean, spacious and comfortable room. the staff is also friendly. only when checking in had to wait about 15-20 minutes even though I arrived at 15.00 which should have been available because the hotel check in time starts at 14.00

The hotel is very comfortable… and I have stayed here for the 5th or 6th time. But for the last time, it was very crowded. The parking lot was full, the downside was that there were lots of mosquitoes in the room. The rest is all okay, you can ask for extra slippers and pillows. For drinking water, it used to be provided in bottles, now there are only refillable bottles on each floor. The rest is okay, there are many variations of food.

Hotel staff is very friendly, food is standard, environment is comfortable.

Overall the service is okay, but I ordered a deluxe view pool and it didn't match what I ordered. For the bathroom water in my room, the hot water was only warm.

Hotel needs to improve the breakfast.

clean room, good environment, friendly staff

The hotel staff was very friendly, my ring was left in the room and was returned to me.

highly recommended, because it is close to km2, friendly staff and fairly complete facilities

The check in and check out process was very fast.

Friendly staff, very clean room, clean bathroom, very spacious parking lot, clean restaurant, clean swimming pool

Always satisfied every time I stay here, everything is good, clean, good service, delicious food, very comfortable.

quite delicious...close to everywhere. for the food in the restaurant is just ordinary. breakfast...quite delicious

The staff is friendly and follow up the Wifi glitch well, thank you

Thank you very much because my request can be accommodated and the room type has been upgraded. Keep up the excellent service.

The staff is friendly, fast, kind and polite.. The facilities are ok,. The food menu for BF is varied. The food is also delicious, next time I will definitely come here again. Thank you🫰🫰

Free room upgrade, big and clean room.

In general, the hotel facilities and services are good. However, there are two points that concern me as a guest: 1. There is no Air Conditioning from the lobby to the hallway to the room. Either because the AC is under maintenance or there is no AC for that location. This makes me still hot when walking from outside to inside the hotel 2. The room cleanliness is lacking, as evidenced by the fact that there is still an empty cosmetic bottle under the table. I didn't have time to take a photo because I immediately threw it away, but of course it can be a concern for the hotel to improve its cleanliness service In addition to the two points above, making Quest Hotel by Aston as a place to stay during my time in Bali was the right decision. Easy access, adequate parking area, and the friendliness of the hotel staff are very flattering for me. Hopefully in the next opportunity there will be an improvement in service so that it becomes my choice of place in Bali.