When I looked at the room on the app page, it clearly stated deluxe room without view, executive room with window... I looked at the traveloka page selling executive room with window, I thought it was more advanced than deluxe so it would have a view. But when checking in, the receptionist named Kim said that the lowest room in this hotel is executive and the room I booked had no view. Let me ask, if there is a window and in front of the window is a wall, what is the use of having a window? It's like intentionally misleading customers. If you don't view, write no view. In this world, there is not only city view. I appreciate any hotel that provides clear information, records information from the hotel side that is not wrong but yes or no, causing misunderstandings for customers, I will not come back next time.