Overall Ratings & Reviews Asteria Family Resort Belek (Ex. Aquaworld Belek)

5 para etmez alkoller o kadar para verdik alkollerin ismini yeni gordum duydum hepsi çakma alkol

Lack of English understanding from staff was difficult

Rooms - dust Dining - no system. While you wait for your table to be cleaned or while you are looking for spoons og forks - your food become cold. Beach- not enough places to lay on Internet- bad , disapears often. Not 5 stars - may be 3 stars hotel

ROOM: We were in room 6306 and even though it was spacious, it could have been better! ❌Little issues like missing skirtings, marks on walls, broken blinds, bath didn’t drain, no cups for tea/coffee, mini fridge hardly filled up, only 4 beds for 5 people, tv’s didn’t work… ✅ Lots of room, beds made daily, powerful shower, 5th bed brought when requested next day, cups brought when requested same day, 2 large bathrooms, mezzanine was fab for family, nice balcony, garden view (peaceful), air con was good, lots of storage space… CLEANLINESS: ❌Room cleaning wasn’t great standard, blob of suncream or something on staircase in room when we arrived which was there until we left!, a good few days no toilet roll was given, same sand on floor for 3 days, toilets not cleaned thoroughly, sticky hand prints on glass all around the hotel which was there the whole 11 days, piles of plates and rubbish in corridors for days, often dirty cups when handed drinks… ✅Beds made daily (not sure if clean sheets daily!), sinks cleaned, fresh towels daily, thorough cleanliness around the pool, always bartenders collecting cups and plates etc, sun loungers clean.. POOLS: ❌Water slide cut my son’s foot (ripped skin off), busy pool bar- long queues! ✅Beautiful pools, clean, tidy, lots of sun loungers available, lots of umbrellas, lots of choice of pools, relax pool is stunning, lovely water temperature, pool activities great, DJ great, lots of room.. FOOD: ❌Somethings just lukewarm, wouldn’t rate the a

The front desk was terrible, they were not helpful at all. The rest of the hotel staff was great

They hotel is good but what i saw there the staff they were overladed and they couldn’t provide good service to us , also the food in restaurants it was not in good level

Food was bang average, hospitality wasnt great apart from a handful of the staff, ac never worked even after many complaints and nothing was done about it

I liked it because it’s nature around the property. The snacks bar close to the pools are excellent if you don’t like to walk much specially in the hot weather! The food is very good, but the only complaint I could make is to keep the fruit and dessert more cooler in hot season. needs to improve more in cleaning, specially the shower rooms. Water sports too expensive. Very good customer services.

Good pools and good location, food a bit basic and repetitive but edible. Room was clean and bed comfortable

Place is disaster. We had 3 rooms one of the room had no water, the other A/C was not working proparly. Restaurant, lobby common areas no A/C at all. Flies , bugs everywhere. They serve almost same exact food everymeal, No valet and parking space is very limited we parked half a mile away employee entrance uniform changing building between trees. Walk back to room 95F. Adult pool is joke kids, noise. Once we walked to the Sauna place is end of the property basically another half a mile and the answer is Sauna is closed not working. Drinks dont wxpect any brand, eveything they serve never seen in my entire life, Employees mostly young kids they are doing there best but very obvious not trained. Bathrooms are terrible, leaking water we throw toewls on not to slip and fall. There are lot more. Only good thing about this place we checked out and never going back

I think you cant go wrong with regards to all in one place, but i would recommend dont bother july and Aug , as its too Hot ,

10 night stay. Pools were great and beach is lovely. Kids loved the ice cream hut. We enjoyed the night entertainment and dj partys. Foam pool party on Friday and Monday were good fun. The rooms are basic and slightly dated but beds are comfy enough to get a good sleep. Air con was acceptable and did cool the room down enough to sleep comfortably. Lots of choice in food but not to the best qualities. The Mexican and Turkish specialty resturants were no better. We got what we expected for the price we paid and was happy. Staff were friendly and polite. Local taxi were quite expensive for such short trips.

The food didn’t taste good. And they serve the same thing everyday. And also when it is all inclusive usually that includes room service.

Location superb, services good, room hygiene was shocking.hope hotel will improve overall.

We are a family of 4 and really enjoyed our stay. We upgraded our room and it was better for us. The best part was the entertainment staff, in particular Turgay. He was friendly and so helpful! There were lots of activities for us to do. Engaging in these activities helped us meet new people and make friends easily. Our children enjoyed tennis lessons with kids club (and coach Eda). Evening performances were really well done. Some advice would be if you have any concerns regarding the hotel, approach the staff and they take care of it straight away. Overall, we had a wonderful family holiday and enjoyed our stay at Aquaworld Belek!

Loved the area to walk around room was ok the ac was bad first room then got it changed the single beds hard to sleep food was good overall it was good.

The worst hotel, the worst staff ever. I have traveled 71 countries and stayed at thousands of hotel. This is absolutely the worst people.

Clean Rooms, Great Food, Excellent Amenities, Just Perfect

Excelllent Hotel With Excellent Reception Staff, Clean And Delicious Foods, Entertaining Actitivties, Clean Pools and Sea, Spacious Rooms

The property was lovely, could’ve been better if it was up to date. The bathroom doors don’t have locks, the blinds for the bathroom is OUTSIDE of the bathroom!! AC wasn’t working as it should. Housekeeping only done the beds, NOT sweep or clean properly. Having a lovely apartment but we had to compromise on the food. Food was not nice at all! Same food EVERYDAY, very bland. Myself and the kids had chips, pasta and burgers everyday. Being in Turkey you would’ve thought you would get decent Turkish food. The A LaCarte Turkish restaurant wasn’t any better, just food taken from the rest and plated fancier. Would not be returning anytime soon. Different pools were lovely, beach was amazing!! So yes some nice things but the food definitely was a let down…