Overall Ratings & Reviews Viceroy Los Cabos

100% recommended for calm stay

Increíble servicio

Unique design, great service

Great service and friendly staff. Very responsive. Super cool architecture by the pool oceanfront area but hotel was comprised of multiple structures and no lobby with presence. Grounds appeared unkempt. Lots of areas needed painting. Hotel opened up onto a regular street and ocean is not swimmable. There were no bars near the pools but the wait staff was attentive.

Great place, great staff, great food

Wonderful stay, one of the best food experiences at a resort in Mexico, location is close to the airport, service felt like 5 star ratings (shout out to Reynaldo at the beach and Laura and Oscar for butler service), the spa provided stellar massages (I highly recommend Nancy, she was a magician and made my neck pain disappear! I got two massages because it was so amazing and relaxing). The only downfall at Viceroy is the lack of musical ambiance, either pool had music playing and they wouldn’t allow personal speakers. It felt too quiet, like everyone could hear each other which makes things a bit awkward. I think they do this because there is a DJ on the ‘beach club’ space directly next to the pool, on Viceroy property. You have to pay to sit at the chairs there but there is no pool in that area so it’s kind of a waist to sit in the hot sun without a pool. The DJ’s speakers weren’t loud enough to really reach the adjacent pool side and when we asked to turn it up the people at the residence next to the DJ complained. If there was good music to vibe to at the pool (and doesn’t need to be like a party, just something for a white noise background) than this would absolutely be the place I’d continue coming to in Cabo!

Viceroy was definitely a Cabo stay to remember. Top service, food was excellent (from pool to dinners to room service), spa was phenomenal. I had a massage from Nancy and it was so good I went back for two more services with her! I’ve had a lot of massages before and she was one of the top masseuses I’ve encountered. Service at the pool was stellar! Reynaldo took care of us throughout our stay and made the pool experience a 5 star rating. Their one downfall at Viceroy is the lack of music at the pools, there is no background music to vibe to which made a lot of guests annoyed. The 4 star rationing. If because of the lack of music at the ggf

The spa is very expensive

The staff and service were world class. We really enjoyed every minute of our stay. Special thank you to Ramon and Fernando, who made every moment special!!! We will be back!

This was the most beautiful hotel I have stayed at. We had an ocean view room. The pools of water all across the hotel grounds create a sense of calm. The dining options are top notch and we walked into old town a couple of times. Can’t recvonend this hotel enough.

Amazing hotel. Beautiful water grounds. Butler service was extremely helpful.

Great resort awesome staff

The Viceroy is a fantastic property that has been well designed with numerous water features to minimize the feeling of being in a typical concrete box feeling of a large hotel. The pools are amazing and the service was fantastic. We did have a problem with a drone flying outside of our suite but the management quickly resolved the issue by moving our neighbor who was flying the drone over the property, an unacceptable invasion of privacy. Overall a great property.

Great experience from beginning to end. Laura was the best personal host we’ve ever had. Very attentive and never said no. ABSOLUTELY returning

Never again

The staff here is really great, I appreciated everyone’s attention to detail and service orientedness.

The staff was incredible. The resort was stunning, and the food was delicious.

Loved it. Felt transported. Architecturally stunning. Love the water access next to my ground level room. Massage and spa incredible. Service outstanding. Best guacamole at awacate restaurant. Expensive. Not for children. This property should be listed as adults only. Definitely got looks from the childless adults at the pools.

Loveeeee ittt

We loved Viceroy for our Cabo vacation! The service was great. The bathroom in the room was very small for a 2 person room and there were only 2 drawers and 5 hangers between 2 people for a full week of vacation, which made it difficult to find where to store our things for the week. Everything else was wonderful! Beautiful property, great pool area with no splashing children. Easy to get transportation to/from anywhere in an uber or other transportation. Quick 5 min drive to downtown San Jose which is a lovely, cute town with many great dining options and shops.