8.6
Very Good
From 134 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

10.0

Service and Facilites

9.2

Traveller Reviews Hôtel des Arts

Number of reviews per page
20
40
Top reviews
christine
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fantastic location Staff very helpful lovely stay
Dylan
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Exceptional friendly service, clean and reasonably priced accommodation and excellent location
Linda
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I was immediately made welcome, the staff were very helpful and friendly. The location is excellent and my room was very pleasing. An easy improvement would be to have a kettle and tea/coffee bags in the room.
John
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Location
Peter
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The room was extremely small—there wasn’t even enough space to move around. I had booked and paid for a double room for two people, but they told me that since I was alone, they gave me a single room instead. I didn’t argue, but it’s like ordering a 700g steak and being served a 400g one because you’re dining solo—even though the bill still reflects 700g. The body wash bottle in the shower was empty, and the drain was clogged, leaving me with a brief, soapless shower this morning. Let’s just say I hope you’re not sitting next to me during today’s flight. The overall condition of the building is quite worn down, and at €120 a night, you can easily find much better accommodations. I wouldn’t recommend staying here.
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Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Staff was friendly and tried hard. Carpet was badly stained and room seriously needs painting. No towels in room when we checked in. Staff entered room improperly without knocking at 8pm. Bfst ordered didnt show up.
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

A fantastic location and very friendly staff. The rooms are small but comfy and for a weekend trip to Toulouse, it was perfect for our needs. We would come back.
Glenn
icon-with Partner
with Partner
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Beautiful small boutique hotel centrally situated with fabulously friendly and professional staff. A real credit to the Hotel! Would very happily stay here again when in Toulouse.
Catherine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great spot in the heart of action. In room breakfast was better than average. Staff exceptionally helpful. If you are driving, beware that parking may be an issue - check with hotel first.
Nigel
icon-with Partner
with Partner
2.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Tiny tiny hotel Said it had on site parking It does if you don’t have a queue of traffic behind blocking single road. And a car the size of a mini Bright lights outside windows all night long so could t sleep Curtains useless Sent us to a restaurant that was closed! Never again
Gareth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Fantastically positioned small boutique styled/sized hotel in a great area of Toulouse. Room was of a good size, quiet with a very comfortable bed. The standout recommendation however, would be the super helpful staff that are friendly and available to make your stay a welcome and memorable one. Would definitely recommend and stay again.
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Stephen
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10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Great location, very comfortable, friendly staff. Amazing room service breakfast. Car park was full but nearby public multi storey a couple of minutes away. Would stay again
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Brilliant position
Christian
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Lovely hotel in the heart of Toulouse. Staff is extremely kind and caring!
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

The hotel has very helpful staff, a great vibe, tastefully decorated rooms, excellent central location, a lovely bed and parking close by. However, due to the lack of a lift, very noisy a/c and badly fitted curtains and no shower curtain (style over substance), l‘ll only rate it 7 out of 10. We were in the sculpture room.
john
icon-with Partner
with Partner
8.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

As name suggests a hotel with art. No dining area so breakfast served in bedroom. Breakfast seemed a little expensive for what we were given.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Gorgeous building and the staff are excellent and friendly.
Angela
icon-with Partner
with Partner
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

The hotel is in an ideal location...walking distance to stores, restaurants and churches. The room was very clean and the bed was comfortable. Staff was very helpful and had our cab on time for our departure. Breakfast is provided if wanted, but a bit expensive....we are not big breakfast eaters and we had a lot of waste as they do give a lot of bread products. It is brought right to the room and at the time you ask for it, which is a nice advantage. We were an older couple..70's...in good shape...beware there are no elevators and you must climb stairs. There is also a step up into the bathroom and 2 steps into the shower, so would not recommend this hotel for anyone with mobility issues. For us, it was great and we would highly recommend for anyone that wants to be in the center of Toulouse. Room looks exactly as pictured.
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Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

A great location. Excellent staff.
ruth
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

Eclectic and boutique design, great service. A couple of minor maintenance issues: a toilet that ran, carpet stains, but overall a lovely stay.
Number of reviews per page
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