Andrea
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
After a full day of travelling, we finally arrived. We received our key and went to our assigned room only to find that it was occupied (sorry for interrupting your bedroom time). We were moved to another room. Beds were a bit lumpy, but were clean. There was a broken outlet plate on the wall and a hole that seemed to have been patched with toilet paper. The shower couldn’t decide if it wanted to be scalding hot or freezing cold and the outside door had a nice breeze around it as there was no way to securely lock it. We left after one night but was told that no refunds were to be given. Maybe they can use that extra money (because I’m 100% sure they rented our room out again) to patch the wall properly and replace the broken outlet. And maybe get some sleep because apparently being tired makes people accidentally put guests from two different families into one room and not mark it down. Other than that, the lady was nice enough.
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