Overall Ratings & Reviews Flow Condesa

Great location! Right in between parks and so many great places to eat and shop. Will return soon!

We stayed six nights and experienced nearly every issue mentioned in other reviews—just scroll far enough and you’ll see the same themes: noise, noise, noise. Our room faced a very busy street. Friday and Saturday nights were especially loud, with sirens, shouting, and music lasting until 2–3 AM. Interior noise was just as bad—we could clearly hear conversations from both rooms beside us. The windows are modern in appearance but offer almost no sound insulation. The spa and steam room were out of service for our entire stay and appear to have been unavailable for months despite being prominently advertised. It’s not that the hotel is cutting corners—it’s more that the advertising feels a bit off: it looks sleek and stylish in photos, but the experience doesn’t match the promise. Staff at the front desk never seemed engaged. Each time I approached them, it felt like I was interrupting their personal conversation. We stay in hotels roughly 100 nights a year. This one stands out—but for the wrong reasons. Even basics like fresh bottled water were inconvenient, and there’s no in-room coffee. If you decide to stay here, bring your own coffee maker and bottled water. Also worth noting: an Amazon delivery during our stay was lost, and the staff provided no resolution.

Room was beautiful and very spacious. I definitely will stay here whenever I visit Mexico City. It was an amazing location!

Room was nice and clean. Provided towels, robes, and free clean drinking water. Free breakfast included coffee, tea, toast, yogurt, fruit, fresh juice, and a hot daily special (made to order). On a quiet residential street, easy walk to lots of cafes, bars, etc. Would stay here again!

Second time have used this hotel for business travel in Mexico. The location is fantastic for restaurants, it is close to the museum of anthropology and parque espana / parque Mexico. Rooms spacious, clean and relatively well equipped. A kettle in the room would be nice though. Staff are very friendly and helpful

Good hotel in a great area. Beds are comfortable, staff is nice

From the warm welcome to the spacious room, flowsuites condesa exceeded our expectations. Also love that it’s central to most places we wanted to visit without having the noise and bustle of the city center.

Spacious rooms in a lovely walkable area!

The area was safe abd clean, it was very busy with families enjoying g the facilitues

Need to put a real door on the WC, for crying out loud!

Amazing location. Fantastic restaurants that are walkable. Hotel was comfortable with a breakfast daily. Wonderful staff.

Very disappointing stay at Flow Condesa Hotel. The location is great and the bed was comfortable but other than that I have little to say. The staff were unhelpful or overtly rude at times. Check in started at 3 o'clock. I arrived at 1 PM and was told that the room was ready, but if i wanted to enter it I had to pay for one extra night. For 2 hours!!! I've traveled extensively, and in most hotels they give out rooms when they're ready, even if it's a little early. And they certainly don't charge an extra night for that. I sat at the lobby and they handed me the key at exactly 3 PM. Not even 5 minutes extra. Very rude. The room itself is OK, but the bathroom has a peculiar layout and you have to climb a very high step to enter it. Also, the shower floor is dangerously slippery. There is a shower gel and shampoo dispenser, but the first one was completely empty. Apparently, they don't check that. The most annoying thing is that the TV didn't work. I reported it since day one and only on the 3rd night did someone come and fix it. Breakfast was very mediocre, except for the fruit of which there was a good selection. The coffee was horrible, simply undrinkable; it appeared more like rinsed coffee. I complained to the staff at the breakfast counter but they didn't care, not to mention the sour demeanor of the lady in charge. So, the third day I skipped breakfast altogether. The funny thing is that I chose Flow Condesa over other hotels because breakfast was included

Todo estuvo excelente solo el ultimo dia que el restaurante tenia una persona con muy mala actitud, le pedi agua y me dijo que no tenia, el agua del te estaba fria, nada surtido todo acabandose a las 10 de la mañana, como quiera me queje con una persona del staff

Staff and hotel where incredible! Very friendly and clean. Will be staying there again.

Everything was great. Only wish there was better breakfast and coffee!

Hotel is very nice/new, especially after the renovation and the new art galery in the first floor. Location is excellent and overall staff is great. Only 2 bad things would be noise (you can hear cars and parties) and one girl out of the 3 front desk employees, she wasn't nice with me and my family (her name is Diana).

The room was great, clean and spacious. The staff was very friendly and helpful. Overall, I really liked this hotel, its price and location. However, the breakfast was extremely basic, and the noise isolation wasn’t the best, lots going on on the main road that sits in front of the hotel, you can hear steps above and outside the room, and the pigeons that start making noises as soon as the sun comes up.

Y

Great room, great location, comfortable bed, shower was big but hand nozzle was broken so you could only use the overhead shower part, floor needs a good mopping but overall clean, party downstairs was extremely loud but they offered to move us to a different room, friendly staff

The hospitality at FlowSuites was top-notch. The hotel is surrounded by beautiful parks and offers a number of eating options nearby. The room itself was spacious and well maintained. I would definitely go back.