ND
Nguyen D. H. L.
Backpacking
5.9
/10
Reviewed 330 week(s) ago
The front desk staff returns the guest money by staging the money on the table, not in the hand of the customer. Maybe it's because the guest didn't tip: v
See original
1 people find it helpful
Accommodation's Reply
26 Feb 2020
Welcome,
Firstly, the hotel would like to thank you for choosing La Casa guests during the last trip and for taking the time to leave feedback.
We are sorry that your hotel experience has occurred a bit of a misunderstanding. Normally, when there is a cash payment transaction at the counter, especially in an environment where many international currencies are frequently traded, the receptionist will have to count each sheet of money and spread it on the counter to avoid confusion. and help customers see the face value of cash. This is a standard operation of the hotel staff, so you would like to sympathize. We hope that we will continue to welcome you as soon as possible. Wishing you always healthy and successful in life.
See original



