8.5
Very Good
From 21 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.5

Service and Facilites

8.4

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Traveller Reviews La Casa Hanoi Hotel

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Customer reviews
Nguyen D. H. L.
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Backpacking
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5.9
/10
Reviewed 282 week(s) ago
The front desk staff returns the guest money by staging the money on the table, not in the hand of the customer. Maybe it's because the guest didn't tip: v
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Accommodation's Reply
26 Feb 2020
Welcome, Firstly, the hotel would like to thank you for choosing La Casa guests during the last trip and for taking the time to leave feedback. We are sorry that your hotel experience has occurred a bit of a misunderstanding. Normally, when there is a cash payment transaction at the counter, especially in an environment where many international currencies are frequently traded, the receptionist will have to count each sheet of money and spread it on the counter to avoid confusion. and help customers see the face value of cash. This is a standard operation of the hotel staff, so you would like to sympathize. We hope that we will continue to welcome you as soon as possible. Wishing you always healthy and successful in life.
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Tuan a.
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Business
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9.7
/10
Reviewed 282 week(s) ago
No parking, having to send cars outside is very expensive and inconvenient
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1 people find it helpful
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Thieu L. D.
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10.0
/10
Reviewed 287 week(s) ago
great place for stay in Ha Noi
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Henny Ramayanti
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 408 week(s) ago
The room is actually very comfortable, I really like the bathroom facilities and amenities provided. Also, I really like the breakfast provided, seems like 4 or 5 stars hotel experience. However, the lobby area need to be re-designed to present more modern room design.
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