Traveloka (2,489)
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8.5
Very Good
From 2,489 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.3
Location
8.8
Service and Facilites
8.5
People often mention about ibis Jakarta Harmoni
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寝室 (18)
スタッフの親切さ (17)
市内中心部までの距離 (15)
チェックイン/チェックアウト時間 (15)
バラエティ (15)
アクセシビリティ (14)
雰囲気 (14)
Wi-Fi (13)
部屋のスペース (13)
ホテルエリア (13)
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Traveller Reviews ibis Jakarta Harmoni
Number of reviews per page
20
40
Customer reviews
D***h
9.4
/10
Reviewed 3 day(s) ago
Very comfortable with affordable price
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A***m
10.0
/10
Reviewed 1 week(s) ago
good, everyone is satisfied sis... only the food needs to be improved and the room AC is not cold.
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A***g
10.0
/10
Reviewed 4 week(s) ago
It's a wonderful experience... with all staff very kind.
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
G***t
10.0
/10
Reviewed 8 week(s) ago
It's fun, I suggest that if possible, change the breakfast menu or occasionally have a traditional menu.
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Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
A***i
Business
9.7
/10
Reviewed 8 week(s) ago
Recommended to stay at this place.
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Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
L***i
Leisure
10.0
/10
Reviewed 11 week(s) ago
friendly staff, clean rooms, comfortable atmosphere
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Accommodation's Reply
22 May 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
S***a
10.0
/10
Reviewed 12 week(s) ago
Best Ibis, friendly service, clean rooms, good food 👏
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1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
S***i
Staycation
8.5
/10
Reviewed 13 week(s) ago
Service is okay, everything is okay, strategic
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Accommodation's Reply
07 May 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
A***e
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, clean rooms.
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Accommodation's Reply
05 May 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
n***l
Staycation
8.5
/10
Reviewed 17 week(s) ago
The staff was friendly, overall it's good.
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
N***r
Leisure
8.5
/10
Reviewed 17 week(s) ago
Lack of electrical sockets for charging cellphones, if installed near the bed it will be easier to charge the cellphone when you want to rest and make it easier to play with the cellphone or put the cellphone near the bed table
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
Y***o
8.8
/10
Reviewed 17 week(s) ago
The location is strategic, situated directly in front of Gajahmada Plaza and the Harmoni busway stop. However, the lack of soundproofing results in significant noise from outside the room. As for the food, it is reasonably good, although not particularly remarkable. The staff's friendliness and helpfulness stood out and contributed positively to the experience.
However, enhancing the cleanliness of utensils such as the spoon, glass, and other coffee-making items provided in the room would be an important area for improvement
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
N***r
8.4
/10
Reviewed 18 week(s) ago
The room is not very fragrant, the towels and bed sheets also smell
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
D***y
8.4
/10
Reviewed 23 week(s) ago
Please replace the sofa. Because the foam is no longer there, it hurts to sit on it, you can feel the wood.
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3 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Teuku Rusiansyah
General Manager
R***o
8.5
/10
Reviewed 24 week(s) ago
Friendly staff, parking is a bit far. Room AC is not cold enough. Facilities are okay, breakfast is good
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1 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
A***I
8.2
/10
Reviewed 25 week(s) ago
Comfortable, friendly, strategic but the room size is too small
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1 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
LS
Lipinus S.
Business
10.0
/10
Reviewed 25 week(s) ago
It was a great stay here, standard price
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Accommodation's Reply
10 Feb 2025
Dear Mr. Lipinus S, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
E***e
9.4
/10
Reviewed 26 week(s) ago
I stay here for business trip and it was satisfying experience to stay ini here
2 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
G***t
Leisure
10.0
/10
Reviewed 26 week(s) ago
Ok, Friendly, Clean, close to everywhere, top response
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1 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
a***i
8.5
/10
Reviewed 27 week(s) ago
Nice places to stay, clean and easy to find dinner
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Accommodation's Reply
28 Jan 2025
Dear Valued Guest, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant than the previous one. Sincerely, Teuku Rusiansyah. General Manager.
Number of reviews per page
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