Overall Ratings & Reviews Esperado Lake View Hotel

Overall, service was good as expected. Staffs are attentive and helpful. Breakfast line was great. Room and cleanliness met the standard. However, on the first night we didn't get Twin bedroom as we booked. They politely asked us to stayed in double bedroom without any compensation but several times apologies. I did inform them that it's really not convenient for me and my mom to share the bed. So I asked for an extra bed so that we could sleep better. They told us that there is a charge of 30USD for an extra bed. Why do we have to be responsible for what we didn't do? They should have done something better than saying sorry when they can't provide what the guest has been confirmed. They confirmed that we can move on the second day, so we moved to the Twin bedroom(1 single bed and 1 double bed). Then, I later found out that my friend room (Twin bed) was much bigger than my both room. I just wondered what was the room that we really booked for. I can't help thinking that on the first night I was downgraded to a cheaper and smaller room due to full occupancy. They should have informed us straightforward what kind of room type we got so we didn't feel like we were taken advantage of.

Very nice location. We walked aimlessly around Yangon Bogyoke Garden, just across the hotel. Make sure you book hotel with lake view. Breakfast is standard.

Good location and nice room and view from Balcony. Friendly and good services by all staffs

Although I did not choose the lake view, I imagined that I would get another side view, it turned out that the view was the wall of the next building.

Beautiful hotel, we slept on 7th floor lake view room, very nice view, comfortable bed next to the street, the sound of the horn, the car was so loud, the water was not warm, the air was not cold at all. Breakfast is good. I like to walk across the street, not to 50 meters, it is a garden. A lot of food Walk to see the view.

Prompt checkin. Room was clean

The hotel has a good location with the nice view from the roof rest. Staffs very kind and good service. We travelling same group 4 rooms for 2 nights was great time. We will come back.

A nice hotel to stay, 3rd time already