Best experience ever. If you want to experience the Japanese culture and life you should go to this place.

Extremely clean, well maintained, and top notch staff. One of the best service I have received in my 50 years. As Americans, we were transported into Japanese culture and cuisine. Also extremely convenient to train station and tours. Best recommendation I can offer. If you are a picky eater, and unwilling to experience the traditional cuisine, this may not be for you. The people made this even better!

A wonderful experience, highly recommended

We did the Japanese dinner+breakfast+traditional futon experience, and it was wonderful. The hotel is well-located (about 5 minutes' walk from the train statio.), the staff greet you with genuine warmth and nothing is too much trouble, and of course the Onsen is the cherry on the top.

Excellent ryokan very close to Kanazawa train station. Exceptional hosts and a wonderful experience

We had a lovely, authentic experience at this ryokan. It is a bit worn, but the service and staff are terrific.

Our stay was spectacular. Location cannot be beat - half a block from the train station. The onsen was amazing. The staff are beyond kind and helpful. The food was very traditional - we appreciated the effort that went into each dish, and we are fortunate our daughter is an adventurous eater - but some westerners may find the menu items challenging. But we embraced the challenge! Highly recommend if you really want to experience Japanese culture.

Beautiful room, excellent food, clean and beautiful. Staff was amazing and so helpful. From the moment we checked in we felt special and pampered.

Everything was perfect. The staff are fantastic and helpful. The rooms are lovely. And the food is delicious. It also helps that it is about two minutes walk from the station.

The staff was very friendly and attentive. It was a charming traditional experience. The food was tasty, traditional Japanese cuisine, and so convenient not to have to worry about where to go for breakfast and dinner. I would definitely recommend staying here.

Breakfast is very Japanese style. Don’t bother to compare it to what you have back home. Have an open mind and an open palate!

Nice clean room, not much of view though (just the station). Location is close to the station, very convenient. It's still in walking distance to chaya district and the market.

All is ok

Really great service food was delicious and definitely

Room perfect Staff polite helpful and assisting in all needs Stepping out into the street to fetch you a taxi

Superb service, amazing food, very nice onsen, comfortable futons, very good linens.

The room was an excellent size and very clean! Sleeping on the tatamis was the best nights sleep we’ve had so far in Japan! The kaiseki dinner and breakfast weren’t for us but that’s not to say that they weren’t lovely, it just wouldn’t be our first choice for a meal. We are glad we tried them though! The property is very beautiful and they gave you the sukamis to wear for the meals which was lovely and added to the atmosphere very nicely! And the staff were extremely helpful and friendly!

What a great time we had at Kanazawa Chaya. My family of 5 stayed here for three nights half-board following our stay in Tokyo. This place is out of the world. I cannot describe how attentive the staff are at this Ryokan hotel. My mother is approaching her 80s and I mentioned to them in email ahead of time that my mother prefers softer food and they delivered. I was worried that the three breakfast and three dinner would be repetitive, but much to my surprise, the Kaiseki meals were so meticulously planned and with fresh ingredients. We cannot have a better time in Kanazawa. It's also so close to the train station, making visiting the rest of the city a breeze. The most important thing of all is that the staff were so friendly and welcoming, we were completely spoiled during our stay.

We had an amazing stay. Staff, food and bedroom were all fantastic. The location is also very convenient to the station. Highly recommend. Wonderful experience!

Wonder