Staff courteous room ok NOW: this hotel is not for handicapped folks To get into lobby 4 big steps additionally7 more steps to teenie tiny elevator!!!elevator wouldn’t fit wheelchair! Also breakfast not worth $$

Room was perfect everything went smoothly

Great place.

Great rooms and location. Staff are friendly and accommodating

Room is generally clean. Good area.

Not up to 3 stars

staff was very helpful and kind

Requiring more effort when cleaning the toilet. The bathroom accessories need to be replaced.

Kind staff

great room, enjoyed my stay.

Clean good location

Room is spacious and clean. Very friendly staff!

Great downtown location near Rome's Termini station and National Roman Museum, great view, fantastic breakfast, and wonderful friendly staff! Only minuses were occasional odors from the bathroom (probably from shower drain and ancient plumbing) and one night several homeless people congregated in the ground floor lobby and were making a mess: they did not end up being a danger, but it showed up a lack of security (guards).

Extremely courteous staff. They made the whole trip very enjoyable and were VERY helpful. Room was spotless. Quiet with windows closed - but had them open for fresh air as the aircon isn’t available in WINTER MONTHS ONLY and I was hot (coming from England and being generally too warm at night - my fault!) which made it a little noisy with traffic. That said, bed was so comfy. Lovely room. Spacious. Modern. Definitely going back.

Very clean rooms, great breakfast, great location, helpful staff

The room was clean. It was very plain no Thrills. Breakfast was truly a Continental menu. The staff was very nice and friendly. The location was walking distance from the train station. Over all it met my needs for a budget friendly trip.

Perfect

Excellent stay

There was a bad smell in the room

Rooms very outdated, shower would not drain.