Overall Ratings & Reviews Extended Stay America Select Suites - Fort Lauderdale - Airport - West

Good

dirty moldy stinky. felt like i was in project housing.

Front desk was closed when arrived, not able to stay

I left my room for 4 hours, came back to find cockroaches hiding in and under my bags

There was roaches everywhere.

Super dirty and terrible smell

The mattress was bad, you have to find a spot on it to be able to sleep. There were german roaches in the bathroom and the bedroom. The hallways smell like chemicals and other smells. People smoke outside the front door and around the hotel. Everything is old, the fridge is rusted inside and out. The elevator shakes and makes not normal noise. This hotel neds to be remodeled.

Horrible

my stay at this hotel i felt was standard. it was not a 4 star hotel but was nice and quite.

Could have been more clener

Opened the door to the room and was greeted by an army of roaches on the counter. The refrigerator was rusted and had another band of riches camping out. Did not check in.

Professional customer service

Not willing to assist after 10 no clean towels

I like the people at the front desk. She was bery friendly and explained things to do in the area. But.....the amount of cockroaches is insane. They are everywhere in the room/bathroom

Booked this for one night at the last moment for first time and didn’t want to spend much but it’s the last time I would stay in a place like this. I wouldn’t recommend this place to family and even solo. There was a weird smell in and around the property despite being a non smoking place and when I entered the room there was a roach which I assumed was a bug at first on the wall and informed the staff at front desk to take care off as I headed out but after I came in at night there were not just one but 2 roaches, one on bed frame and other on the closet rack. There was only one soap multipurpose for everything. The toilet flushed yellow and at first I thought it wasn’t cleaned. All in all I don’t recommend this place.

Ask for a refund on the wrong date was supposed to receive one never did

A

Room had roaches crawling. Refrigerator was not clean.

WELL FIRST OF ALL THE ENTRANCE IS VERY DISAPPOINTING... THEN THE SERVICE FROM THE GIRL THAT WE GOT IN THE FRONT DESK TERRIBLE SHE DIDN'T KNOW WHERE TO PUT US.... AND THEN FINALLY THAT REALLY PISSED ME OFF IS WE WENT TO THE ROOM AND COCKROACHES WERE EVERYWHERE!! YES THOSE PLACES THAT HAVE KITCHENS ARE INFESTED WITH ROACHES AND THEY WERE ON THE WALL WHEN I WAS ABOUT TO GO TO SLEEP HAD TO KILL HIM THEY'RE IN THE BATHROOMS TOTALLY DISGUSTING I COULDN'T SLEEP ALL NIGHT VERY UPSETTING!!.. I WOULD NEVER GO THERE AGAIN EVER!!

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