Overall Ratings & Reviews Zoetry Casa del Mar Los Cabos - All Inclusive

From the moment we arrived, the person checking us in named Robert was very snarky and condescending with us. We booked our trip through Expedia so we were under the impression we had already paid for half of the room. Instead of him, explaining it to us, he was very disrespectful. We were able to sort everything out, but it left such a terrible impression on us as this was our first trip to Cabo. Once we got into our room, our tub was dirty. We ended up not using it. The food takes a minimum of 40 minutes to an hour to receive your appetizer. Our first dinner there we had to wait one hour to receive the wine we ordered and to receive our first appetizer. My fiancé had proposed to me hours earlier on the beach and we had advised them that we were celebrating something special. They forgot our dessert and the food took so long, We decided to leave. When we ordered room service, they forgot to bring us our order and we fell asleep waiting. On another occasion, we ordered room service, It took two hours to receive it. The property is not that packed so we never understood why it took so long.They have three different restaurants and the only restaurant worthwhile is the pool bar restaurant. There is a server there named Erik who was incredible. He was the only saving grace in that place. The food is very basic and not worth the almost $700 a night to stay there. We were so disappointed. The stay there ruined what should have been a magical five days and being newly engaged.

Excellent stay. Staff was fantastic, drinks were fantastic, food was fantastic. Would recommend and would return.

Staff was amazing.

We had amazing time at Zoëtry! The staff at Saltwater Cafe, pool and arroyo restaurant were amazing! The customer service at this resort is unparalleled. We are definitely going back

They were extremely accommodating when I couldn’t arrive on the booked date. Will definitely stay there again.

An amazing resort with wonderful staff!!

Oscar (pool server) and Micheal (dining room server) were fantastic - friendly, helpful, and genuine. Room service staff were also great. Very attentive to quality and care. The staff and service are really exceptional. Management was also very focused on everyone enjoying themselves, and being well taken care of in every way. We will go back.

Beautiful landscaping and beach area. No large crowds with always room at restaurants or pool

Excellent experience! Beautiful property, wonderful staff, romantic dinner on the beach was amazing.

Very quiet and relaxing. Amazing service

We loved our stay, thank you! The staff was wonderful, Erik at the pool, Fabian consierge, Oscar, Erick at Saltwater, room service staff, front desk staff .. forgive me if I got some names wrong, there are so many of you that enhanced the overall beauty of our stay. Room service was always exceptional. The pool and swim up bar are awesome. The view on the beach and whale watching amazing. It's a visually stunning property! We would love to go back! Fresh juices at breakfast delicious. The beet hummus toast and egg salad breakfast were so, sooo good! Dinner at Saltwater was very good. The staff were beautifully accommodating, we had a large group and we were quite enthusiastic. 😊 We took the sunset Arch tour excursion, stunning. Watched the sunset and saw some whale activity. All around it was a fantastic stay - we had one hiccup the last night but otherwise everything was exceptional. Thank you!! Hope to see you again soon!

A quiet resort on beautifully landscaped grounds. No fights for sunbeds! The all-inclusive option was great: no buffets, all table service, very good food. Beautiful restaurant on the beach. Excellent social activities were offered, including a tequila tasting, a wine and cheese event, and a fiesta night. Our room was huge and spotless, and housekeeping did a great job. Staff were universally great. Highly recommend.

Beautifully appointed with wonderful views & very nicely landscaped. Food & service were good but not exceptional. Happy to stay there again. Well maintained with comfortable sunbeds.

Easy to get around. Grounds were well kept & clean. Loved the spa.

Zoëtry was overall outstanding. The property was beautiful. The food was generally very good. We particularly enjoyed Jaime and his activities, and Rita for yoga. We will likely be back!

Staff was extremely attentive, food was excellent. Will be going back!

Loved everything about the resort except the room. The layout was very odd. What was called a living room was a dark corner at the door with no window, only a sofa & tv. The only use would be for a child to sleep. It came at a premium

We had an amazing stay for a week at this resort the food was wonderful and the people serving us outstanding Raine Rico Elena Valeria Rebecca Gabrielle Jaime all of them were outrageously wonderful - same with the two older men in the bar luis and Jose, we couldn’t get enough of everyone. They were just amazing. The pool was great. It was clean. It was high class and not too noisy. Lots of fun things to do and we can’t wait to go back.

Zoetry is a beautiful boutique hotel in Cabo! The hotel is a peaceful oasis for couples looking for excellent service, food and a beautiful property right on the beach. I was thoroughly impressed by our stay at Zoetry.

The property was so pretty We loved the staff everywhere so friendly and helpful Saw whales a few times It was just a wonderful place to stay