Overall Ratings & Reviews The Parsonage Hotel & Spa

Disappointed with the dated room which wasn'tin the main hotel and quite a walk from the main car park, especially with luggage. Ground floor room with a wide window that everyone looked through as they gained entry to the building, so no privacy. The room itself was very dark and dated. Old fashioned windows which didn't close properly, wardrobes and drawers that had an awful smell. Hairs on the bathroom floor. Door hanger left out for room to be serviced but it wasn't so no fresh towels or drinks tray replenished. Breakfast was ok but bacon extremely tough and over cooked.

The parsonage itself is lovely. Some buts a little tired but adds character. Clean room and really spacious.staff were helpful. We went fir the spa which initially getting info wasn't that easy.spa info on website isnt clear either.But sorting the little issues and now knowing how it works we will be staying again

Hotel was excellent. Staff were great would recommend the Hotel and would stay there again. However booked a 1hr session at the spar which was cancelled by the spar only 2 hours before the due time, offered the next day but for only 1/2 hour and not the treatment required so declined.The pool and jucosy were however excellent The Fat Abbot pub?? Booked a meal at the resteraunt got a pub meal in the pub poor service and not Gastro food. Believe that the resteraunt had been taken over by a coach party that had arrived that afternoon. Worst of all on departure was given an invoice which indicated we had payed considerably more for the room to Hotel.com than if we had booked direct. Still waiting for an explanation about that.

Large twin room, but so hot even with window open all night. There was a fan but not much difference. Large bathroom but with a step up shower cubical quite small and could do with updating . Was very disappointed when we tried to book a table for two in The Fat Abbot restaurant that is on site and was told that no tables available due to a large group. When I said we were guests of the hotel and did they not have reservations for guests we were told only if half board was booked. There was a Thai restaurant a very short walk away, the only other eating establishment in the area, and the food in there was superb, so we probably had a better experience there. The spa was very clean and very kept, didn’t like the fact that you were expected to pay for the hire of a towel and if you wanted to use a robe and slippers it was £10 . Breakfast was fresh and tasty.

Hotel spotless, staff very friendly and helpful

Easy check in , lovely room in the coach house . The facilities ( the pool etc ) are really nice & clean & all staff so helpful & friendly. We had a lovely meal in the fat abbot too . We will definitely stay at the parsonage again .

Nice room …nice staff

Lovely old hotel with fabulous gardens to the rear- so peaceful. Garden benches needed cleaning. Rooms small but comfy. Bathroom very tired, bath enamel peeling. Full breakfast was excellent. No restaurant, a small pub on site but books up very quickly. Excellent Thai restaurant 5mins walk. Lots of shady parking. Spa/ pool popular, in front of the pub: The Fat Abbot. Buses into York ( approx 50mins) every 1/2hr 5mins walk from hotel.

Lovely hotel in beautiful setting. Staff friendly and helpful. Spa was lovely. Negative was lack of sockets in room near bed and having a ground floor room there was no option for leaving a window open so room was quite warm. I would love to stay here again but would ask for a higher floor room.

Quiet with facilities bar/restaurant close. Room good

great relaxing location and with bus stop outside convenient for York

3rd stay here, room has always been comfortable. This time we were in Room 6 above the Reception area. The room had been renovated to a good standard, however the Windows need serious attention - 2 large gaps under the bottom & the hinge had pulled off one side. Thankfully this was in June as we can imagine if a strong cold wind was blowing it would be very draughty - at least! Breakfast was excellent, the Fat Abbott Pub menu needs an update though, choices very limited. On each of the 3 occasions we have visited they had 'run out' of at least one item on the Menu.

Overall stay was good, still have to eat at the fat Abbott. Such a shame when there is a restaurant inside the hotel with a far better ambiance.

Lovely hotel and the pub and leisure facilitates are very nice

Excellent stay, friendly staff.

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Lovely hotel in nice surroundings. Bedroom spacious and clean. Breakfast lovely and meal in adjoining pub very good and pleasant to sit and have a drink. All staff very pleasant. Didn't use spa facilities but available if wanted. Goid value for York area. Would recommend a stay at The Parsonage.

Lovely staff. The spa facilities and treatments are fantastic. The pub is nice.

A pleasant experience for my 1 night stay. The service, the comfort, the food were all on point with little to criticise. A perfect spot if you are visiting York or nearby towns by vehicle as there was ample parking available on-site that is in close proximity to the living lodges. The check-in and check-out process were seamless and efficient. What I felt was extra memorable was the meal at the hotel's pub restaurant which slightly exceeded my expectations. The lamb pie in particular was rather engaging as when I had cut into the pie, a perfume of that inviting gamey aroma gives that immediate expression of rustic nostalgia. The tender well cooked meat that is seasoned thoughtfully did not disappoint the beautiful aroma that had set the scene. Overall it was a pleasant meal that was fulfilling, well-valued and felt authentic. The breakfast was adequate but definitely paled in energy relatively. However, the service throughout my stay was exceptional, where staff was both professional and welcoming, which greatly enhanced my overall experience and I greatly appreciates.

Lovely hotel. Spa is modern and very enjoyable. The bedroom needs a little updating. Finishing touches seem not complete. Eg. Bath panel old and showerhead rail faulty. Overall, a pleasant stay.