Overall Ratings & Reviews Blue Horizon Lodge

I had a very disappointing experience with Blue Horizon Lodge. The location was infested with rats, and they had gotten into our food, leaving bites and feces everywhere. It was extremely uncomfortable and unsafe. Despite not staying there after the first night, the owner refused to provide a refund and simply didn't care for customer safety. I hope the management takes immediate action to address these issues. I want to inform others so they can make an informed decision before booking here. Stay away from this place, they dont care for customers, they only want your money.

cabins were cute and cozy. fireplace was great. bed was very bouncy though with every move also made alot of noise. couch could have used a upgrade to

It’s a nice place, it have a lot of things where you can have fun with your family or friends

Needs TLC cabin stunk even opening doors and windows did not help. Had to empty closet to put my things in. One good thing it is a quite properly.

Real nice place.

Like that it has a living room to relax in

We enjoyed the quiet clean well stocked cabin. We were able to cook meals and watch movies after a day of sightseeing. We would definitely stay here again!

The Blue Horizon Lodge was nice. However, construction workers were throwing wooden planks, were drilling and hammering, yelling at each other, and listening to loud music right next to my cabin as they were working on the cabin next to me. This was extremely disturbing. I had a schedule full of patients I had to speak with over the phone that day. The workers were busy and loud from approximately 11 AM to 4:30 PM. I ended up not staying for a second night because I had it at that time.

Nice space! Cabin 6 has a claustrophobicly small bathroom but the little kitchen is convenient and nice.

I couldn't give excellent servive or staff self check in. Outside equipment dated and needed weeds cut. Enjoyed time with family

Very nice cabin at a low cost. Nice escape

Todo mui bien mui limpio y silencioso perfecto para estar tranquilos dentro tienen todo lo que se ocupa en la cocina tienen cobijas extras para el frío

Nice place and has good staff

Like the location

We booked this literally at the last minute and it was perfect! An excellent value as well. And the cleanliness and coffee were much appreciated.

Great location, short drive to attractions but off main road so nice and quiet. Cabin clean and comfortable, spacious for family of 4. Internet gets slow at night, thinking everyone else in their Cabin using Internet so we all using at same time. No staff on property which a little concerning if we needed help, took a few hours to get checkin code after calling/emailing, but we were early to check in. Great playground on the property gor our little ones.

The office was closed at all times..the housekeeper open the cabin for my family and ask me for the payment but didn't have any terminal to charge me trough my credit card. It resulted that the owner was at Los Angeles and the only responsible for the cabin was the housekeeper who did not have credit card terminal. I had to send a picture of my credit card to the owner

the place itself was very nice and everything felt and looked clean. The communication from the staff was excellent and made instructions very clear. Would definitely stay again and recommend to anyone looking for a place to stay in big bear

it is a pretty warmly place, me and my friends had a great time there. Very enjoyful trip.

So the cabin was very nice and was exactly what my wife was looking for ! Nice for the price. My wife isn't very tech savy lol and unfortunately she either didn't see the instructions or there were none ? But she doesn't use computers so the ones on their website were useless and it was extremely difficult to get ahold of anyone at the phone number they listed ? Infact I had better response using their e-mail as I got a response in less than an hour which helped. They did send me directions on how to use the thermostat and TV remote . The problem was my wife was in her cabin for 3 days with no heat and they did show her the TV remote but she could never figure it out ? She was there for 5 days but didn't call me until the 3rd day to tell me about her issues. She wanted to come home , so I told her I would go up the next day and see what we could do. Her daughter was able to use a picture of the thermostat to google it and get instructions on how to set it. So at least she had heat now. When I got there the next day I had problems with it also because you can.t see the little buttons on the side to adjust the temp ? And the TV remote took a little to get use to but once I figured it out it wasn't that tough. So overall she ended up having a nice time. Again the cabins were very nice , the property was nice and it was easy to find . We would do it again someday .