Had an issue regarding booking, was advised that the booking never came through and there was no free rooms. Susan on reception was very helpful, looked into this further and managed to accommodate my reservation

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Good

Nice rooms, and nice staff.

I stayed for 2 days in Žilina, the city where my wife was born, and this hotel truly stood out. It is by far the most convenient and iconic hotel in all of Žilina. The location is perfect—right in the heart of the city, making it easy to walk to the main square, restaurants, shops, and cultural sites. The building itself has a timeless charm and feels like part of Žilina’s identity. The rooms were clean, comfortable, and well-designed, offering everything I needed for a short stay. Staff were welcoming and helpful, always ready to assist with recommendations and local insights. Breakfast was excellent, with plenty of fresh options to start the day. Overall, this hotel combines comfort, history, and convenience in a way that few places can. I wouldn’t hesitate to stay here again on my next visit to Žilina.

great hotel

Lovely hotel about 5mins to a shopping centre and just a bit further to the main shopping area which has the train station at the end of the street. The double room we had was very clean which was serviced every day and the bathroom had a hairdryer. There was also slippers and bathrobe. There is a kettle and bottled water in the room but there was only 2 tea bags (Herbal & Green Teas) and sugar. If you want other types of tea and Coffee and/or milk, I would advise you take your own. There is a fridge filled with all sorts which you have to pay for but it would be ok to keep your milk in. Breakfast has plenty of choice both hot and cold and there is a hot drinks machine to serve yourself. I would certainly stay there again if I were to visit Zilina.

2 nigh work trip, didnt eat at hotel at all, but very nice place to stay

Carpet was strained in many places. Our neighbor said there were spiders in his bed. We ordered queen bed but upon arrival were told there was only 2 twin beds are available.

The beds and blankets are too small and the pillows are the complete wrong size.

Located quite next to the center, very clean and large rooms. Wide variety for breakfast buffet. All in all a very pleasant stay.

Great place but parking is way to expensive.

This property is fantastic. Great location. Clean and staff amazing

Best hotel ever! Amazing service! Incredibly friendly and almost every staff member speaks english. Can't say enough great things about the lovely people here. Thank you for hosting our Canadian ball hockey team :-)

Charming town. Nice clean room, renovated but maintained nostalgic feel.

Good place

Excellent and in the middle of the city

Good value for money. Easy Check in. Helpful staff. Room clean and in good condition. Nice breakfast with lots of choice. Close to the centre, good parking facilities. Shower was a little awkward due to the ceiling slope and no screen so water went everywhere, but not the biggest of problems and didn't spoil the stay.

causy and warm hotel, very clean and pleasant. excellent location

The light in the hallway didn't work and cleaning lady didn't come one day. Other than that the stay was nice and it was clean :))