Overall Ratings & Reviews Hotel SPA Termes Carlemany

In general the hotel was fine although the breakfast opens from 8am which was late for me since I got the bus at 8. Also you need too book spa in advance, I stayed there for 1 night and during checkin I tried to book a slot and all were taken already

We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything.

The beds were extremelly soft. We got a backache

Friendly staff. Good location. Nice spa facilities. Would happily return

It is the second time I stay in SPA Termes Carlemany, because I find it perfect for a short stay in Andorra. Has spa and it is close to shops. Moreover, it has an excellent restaurant and the staff is very friendly and helpful. I am very satisfied with the service it provides and I count on staying again in my next trip to Andorra.

The hotel is very old and does not smell nice, needs a renovation not a 4 stars and not even close. Not worth it the high price at all

All is well at the Carlemany, great people, in for a chat, warm and welcoming. Upon arrival you can park near the front door and unload the luggage, to park the vehicle 100 meters up the road in a locked parking place. If you are travelling by motorcycle, the parking lot is a bit of a challenge, as the card reader to open the door is on a steep slope. The rest, marvellous!

The bed was dead and if you like to sleep on the road, this is the perfect place The people are very nice and they have a excellent service

My cousin and I booked a twin bedS room At Carlemany hotel . Each bed is really small. ( fell out of bed last nite haha) Hotel is located in Main Street . Even window closed it is noisy til midnite and starts again at 6 am. Bring ur ear plugs Gym,pool are closed ( I rented this SPA hotel to work out :-( Breakfast is great and staff very good I won’t come back

Malisimos y vosotros también no solucionar los problemas de comunicación para el cambio de reserva muy malo

I arrived out of season to a warm greeting followed by a more than adequate room. The town its self was a bit quite as it was out of season so I settled for dinner at the hotel what a result !! 3 courses for 16 euros the food was good especially the Jambon starter which I would highly recommend overall a good hotel to stay.

Wonderful place, a little out of the way which is what we wanted, about 10 minutes outside of Arles. Great pool, relaxing, good service. The ONLY downside was breakfast. Since it's out of the ways, you'd think that breakfast would be included but it isn't, fine. But a whopping 16 Euros per person....not worth it at all! And they don't tell you this until you're ready to check out. When you check in they tell you just about everything else, including the breakfast hours but they forget the minor detail of the 16 Euro breakfast. And no wi-fi in the rooms, only in the lobby.

Car park and swimming pool separate from the hotel. Bedrooms are dated. However, staff were helpful and evening meal in restaurant was excellent.

Very spacious family room, our girls loved the spiral staircase to their sleeping area.

5 minute walk to main shopping area. Outdoor pool is further up the hill at same location as parking.

Cómodo

bien sin mas un hotel bastante bien

El camarero que nos atendió anoche día 23 de noviembre nos atendió súper bien, muy atento y simpático. El hotel en general ha estado genial.

Bonjour à tous et à toutes notre petit week-end ma femme et moi dans l’ensemble nous avons été content sauf lorsque nous sommes partis j’ai oublié ma sacoche dans la chambre je me suis rendu compte en arrivant chez moi à Bordeaux alors j’ai pris mon téléphone et j’ai appelé l’hôtel pour savoir s’il est possible de me renvoyer ma sacoche bien sûr en payant tous les frais de ma poche mais on m’a dit non c’est à moi de gérer je vais dit OK j’y suis allé c’est dimanche le 17 novembre chercher ma sacoche voilà j’ai fait un aller retour de 4h du matin à 13h30 retour chez moi mais lorsque j’étais sur place j’ai constaté qu’on a fouillé dans Ma sacoche et en plus de ça on a pas remis tous les papiers à leur place je trouve ça un petit peu déplacé il y a un manquement dans le service client c’est un petit peu compliqué pour un hôtel de quatre étoiles alors que à Andorre il y a service de la poste très sécurisé voilà nous avons passé quelques séjour dans un autre hôtel qui s’appelle hôtel Magic ça nous est arrivé avoir oublié quelque chose et ça a été envoyé Chez nous Alors quand on a proposé de tout payer et l’hôtel il nous a rien fait payer voilà ceci dit merci pour les personnel de Service tout simplement mais pas pour la direction Me Ammari Mickael Cordialement

I liked the size of the room, good bed and friendly people. Problem roaming is not off you will pay very soon for it