Clean and nice

Calme et personnels courtois.

not a lot of parking space. the room does not have hooks to hang bath towels and no space to put toiletries. And the air condition is noisy. The best part of our stay was when the receptionist knocked

Friendly and welcoming staff, good breakfast, free parking, metro station 5 minutes away, good location, a little bit dark and small room, but it doesn’t matter if you need spend two-three night and walk around

The room was nice and clean, staff was prompt and helpful, and parking was no problem. The hotel is a very easy walking distance to the train, making the rest of the city accessible. The place is nothing fancy, and the wifi service was hardly passable. Would recommend if you're planning to spend almost all of your time out and about and just need a clean+safe place to lay your head.

Good

The worst experience I've ever had at a hotel. Staff were unresponsive when I attempted to contact the property ahead of time to inform of a late check-in. I left an email and tried calling for 30 minutes straight. Only after leaving negative feedback on Expedia did they mysteriously respond a minute later. On my second night at around 1am I was awoken in a panic as staff unlocked my door and entered my room. Even giving the benefit of the doubt that it was an honest mistake it begs the question what are they doing so late? The walls are thin and the noises from the hallway can be heard clear as day. So after being rudely awoken with the worst invasion of privacy I've ever experienced at a hotel, it was hard to get back to sleep with the staff running up and down the hallways talking on their radios. This place is not cheap either, I spent over $200 a night for an experience I couldn't recommend even if it were free. The quality of the room was serviceable at best, and the hallways smelled of poorly masked cigarette smoke. I would steer far clear.

Ok

We stayed a night in late August and absolutely loved it! The room was beautiful, climate controlled & the bathroom was immaculate! Would definitely stay here again next time we’re in the area.

Everything was great.

There no iron board or iron. The staff was great, the room was wonderful, I would recommend the hotel to all couples that need to get away.

We stayed for 2 nights in Room 210 (second floor - stairs only, no elevator). Check-in was easy but the lady was a bit curt and did not speak English very well. I was surprised that a $100.00 deposit was charged to my credit card, which was then refunded at check-out. PROS: Ample parking in the lot within the hotel grounds. The room was neat and clean but not SPOTLESS. The hallways smelled of cigarettes (like a casino floor) although our room was non-smoking. The bed was firm and comfortable with clean linens (I inspect linens all the time). The washroom was quite spacious with a walk in shower (which we prefer - no bathtub). The shower was strong with good pressure and heat. The windows had good black-out blinds. The breakfast was very simple: hot (eggs, potatoes, bacon/sausage) and cold (cereal, granola bars, yogurt, very TINY croissants, bread slices that could be toasted, coffee and tea. CONS: The washroom is lacking with HOOKS (to hang towels, clothes), no SHELVES to place toiletries, a large sink with a very narrow counter space. Not even a hook behind the door - so much vertical wall space and nothing in the way of hooks or shelves. The A/C unit was very strong in the cooling but extremely LOUD - we couldn't sleep with the loud noise from the cycling of the cooling (temps in Montreal during our stay was between 28-32 Celsius). The closet was a BLACK-HOLE - it was not lit and therefore very difficult to see what you had stored. Sofa was plastic not fabric.

A nice surprise how clean and nice the accommodations were. I highly recommend this hotel.

Only negative notes about our non smoking deluxe room: -Found an old pack of cigarettes hidden behind the dvd player. -No towel holder for the sink, or toilet paper holder, or counter/shelf space. -No "do not disturb" sign. -Only one available wall plug accessible and even the staff couldnt tell me where it was (they came in the room), I had to move a bedside table to find it.

The shower room in our hotel unit has no door, which is extremely inconvenient. The toilet is in a separate room, and it’s the only place with a garbage can. This means every time we need to throw something away, we have to go into the toilet. Whoever designed this unit clearly didn’t consider practicality. Additionally, the hot water produces so much steam that it circulates throughout the unit, turning the entire room into a sauna—very uncomfortable. We chose not to take the free breakfast after our first morning because I saw a cockroach on a plate, sleeping too lol, which was absolutely disgusting. On a positive note, the staff were friendly and there were plenty of towels available. However, the issues mentioned above seriously affected our stay.

Parking access, clean rooms

Food options were limited for breakfast. Room was comfortable. Hallways smelt of smoke.

Not enough room amenities. No coffee machine , no kettle in the room. Extremely limited dining room and breakfast options.

Great quality price.

we loved our stay, nicely modern decorated, comfortable bed, clean, nice breakfast. we'd come back if coming back to Montreal.