Overall Ratings & Reviews Sazagua Hotel Boutique

Amazing place great service

The property was in a great location! The surrounding really amazing, quiet lots of flora and fauna to enjoy!

Spacious king suite with a huge balcony. Room showed some wear and tear but was quite comfortable. 2 steps up to the bathroom area created concern those steps would be missed. Staff went above and beyond to meet any requests. Food was delicious. Spoke some English.

Staff very kind

I was surpriesed by the state of the hotel. We were unprgraded from junior suite to villa. I never asked for the upgrade. The jacuzzi was broke and not usable. It also was full of leaves and dirty attracting mosquito. I will pass on this hotel

Beautiful facilities. Eco friendly. Kind and professional staff.

Awesome place awesome service love the hospitality Love pet friendly i will recommend anytime

The Staff was very friendly and helpful. Sazagua is located in the middle of nature and the surroundings are beautiful.

Very nice nature atmosphere!

I love this hotel feels like natural paradise , the food was delicious .

Wonderful stay in a lovely hotel, set within beautiful grounds. Staff were amazing and food fantastic! would stay again.

Amazing room, we had a deluxe suite with a private patio and private jacuzzi. Amazing food all day. Spa was divine. Staff was amazing, knowledgeable and resourceful. Will come back for sure!!

Everyone was so accommodating. Kind friendly staff? Beautiful place and Great food!

Excellent experience. Very friendly and kind staff. The hotel is surrounded by beautiful nature.

Excelente atención 😀

The staff was very accomodating. My wife has been ill and we had to make several trips to the hospital in town which was very close. The staff worked with us to reschedule activities. We had to check out early and the staff was very helpful. Its a great place to relax that is close to town

Setting was lovely, the staff and customer service were outstanding. They helped us with tours at a moments notice. Couldn’t recommend more highly!!

Amazing hotel!!! Wonderful staff!!! And incredibly delicious food!

A beautiful property and an amazing experience. The atmosphere, rooms, staff, and food are all excellent. The hotel is tastefully decorated. Waking up to the sounds of birds is relaxing. We did a few tours through the hotel and they were all well thought out and enjoyable. We communicated with the hotel via whats app before arriving and their communication was on point. The hotel is a warm and happy place. They are dedicated to giving you a great experience and not nickel and dime you. This is truly a family run hotel where everyone is made to feel welcome. My Tibetan mother and I were even more warmed to see Tibetan furniture around the hotel - side by side and complementing the local artisan furniture and decorations.

This hotel is misleading and not as advertised. BE CAREFUL WHEN GIVING THEM YOUR CREDIT CARD INFORMATION. They will charge your card without your permission without any details. ALSO, there accounting and the way they handle money is very bad. I booked through Orbitz and was not supposed to pay until after my stay. The hotel broke this policy and requested I pay in advance before me arrival. This is not right and because of the language barrier it made it challenging to communicate. Also the Masinga Lodge not well cared for and feels like you’re outside in the jungle with all the bugs and insects inside your living space. The garden in there is not well manicured and overgrown. The rooms smells like mold and musty. I do not recommend staying here. The staff are unprofessional and but try their best to help guests.