Overall Ratings & Reviews Luna Arcos Hotel Nature & Spa

Great location, helpful and knowledgeable staff. Good breakfast.

Great hotel

Clean

Everyone was super sweet and helpful, very cozy pillows and beds…everything was very clean!

Nice location and property. Helpful staff. Excellent breakfast and restaurant staff. Great dinner. Jacuzzi not working.

Beautiful surrounding views, very clean, staff very friendly. Great breakfast!

Thoughtful and efficient staff. Very clean and pleasant rooms.

Everything was just amazing. The space on the rooms, the clean smell, the customer service, the location, you named. 6 stars out of 5. See you next year

Location

Nice place and good location. I was disapointed with the gym and the hot tub was not hot

We arrived two hours past the check-in scheduled hour and still had to wait for our attributed room to be finished cleaning up. Disappointed from the beginning, there's no second first impression...

Well located, basically on the river Vez and one can walk across into the center of town. We spent a few nights, having at one point a junior suite, other nights in two twin rooms. Nights were quiet which what we mostly needed. We did not try the wellness center. Breakfast is not special, coffee from a machine and not fresh juice, though fresh fruit is available. The breakfast servers though were very helpful and patient on late arrivals (kudos to "Rosa") . Value was fair and front desk attentive to check-in and out. Only complaints would be weak wifi and in one room the aircon and entry lights didn't work. Parking is always available.

Staff that was available were professional. Hard to find staff. Beautiful property in perfect location.

The property is situated on the river Bank. Very peaceful and quiet.

Nice hotel, had a free upgrade to a junior suit. Beds are a bit too soft to our taste but overall good experience and well located near downtown.

Beautiful country clean Brooks and rivers lovely old churches and castle. Lemon orange olive trees abundant.

Easy to walk to town over the river bridge. Lots of parking.

The reception staff had superior English and advised us on tourtesro explore for our painting and photography. This was very helpful. We enjoyed thepool,the sauna and the whirlpool. Breakfast was adequate . The dinner net menu provided many options. We ate a lighmeal but were more than satisfied with the selection. It was convenient to eat atthehotel in the winter.

Excellent accommodations. Great value. Worked out great for our stay.

Great facilities, large room. Walking distance to interesting town on river. Reception staff excellent' especially Carla.