Overall Ratings & Reviews Renaissance Lucknow Hotel

Good friendly staff nothing to much trouble for them

Helpful and responsive staff, pleasant and enjoyable stay, very clean property

Nice and big rooms. Extremely clean and high quality

Very courteous and helpful staff. In the dining hall, Saksham went above and beyond his call of duty to help us.

Beautiful property with poor management, staff need more training to 5 star standard hotel.

Decent stay. Couple of incidences that you don’t expect - no water in the bathroom one morning - average breakfast buffet (dosa was good though) - a/c not so effective.

Home from Home! We had an amazing stay at the Renaissance Lucknow. The staff were super friendly and made our trip memorable. The reception Girls - Shreya and Gulafsha - everything we needed got sorted instantly. The restaurant/breakfast team - Rahul, Swat and especially Shaksham - your information , with your local knowledge we found all the shops, bazars and markets we didn't know existed. So far our best stay in India. Thank you , Thank you , Thank you soo much.

Its a ok 5 Star in a prime location. There are better places out there however this one will do the work.

Decent hotel, nothing more, for the price. It is not really a 5 star hotel, but good at 4 stars. Not sure who gives the awards stars. Heat did not work in the room (air con did, but it was cold), the mini-refrigerator did not work. The same day laundry was ready at the end of the next day, so glad we didn't have to check out that day. A lot of the food was too salty, not as bad as India overall, but not 5 star quality at all.

Very Nice Stay for me and my family.

Awesome property . Well appointed rooms . Excellent service . Amazing food . Overall superb stay .

It was a very comfortable stay

good Hotel

Great modern property with fabulous views of the Gomti River and Ambedkar park. The rooms were super clean and updated and the staff was extremely courteous and helpful.

I enjoyed the workers from the dinning room, to the roof top and my room. I felt like I was home surrounded by family.

Smart, tidy property in a superb location. Staff are very attentive. Rooms are clean, the restaurant on the top floor has a good dejection of food. Papu Singh deserves a mention, a very charismatic helpful young man. Overall a very good experience and nothing negative.

Had great experience

wonderful property and beautifully located. However the checkin was very time taking and delayed. inspite of being a member of the Marriot payment was taken upfront at the time of checkin which was totally un called for

The property is located in an interesting part of the city but close to government offices and other sites. It’s clean and modern with very good staff and service. Only issue is that the room doors close automatically and basically slam shut very loudly which is disturbing. Many guests don’t seem to care about annoying others. Perhaps the hotel can do something about that.

Excellent property with very helpful staff. The rooms were simply amazing. The breakfast buffet was also very widespread. The view from the restaurant is beautiful