Good location. Parking. Large room. Ladies at reception were very kind and helpful.

Very friendly and helpful staff. Hotel has a good location close to the night market and central city. It’s a bit of a walk to the beach, but not much there.just ocean. There are plenty of restaurants close by.j

They provide free laundry facility and free bikes. It’s a great service to travelers

Great location. Walking distance to the attraction spots and restaurants. Delicious breakfast and easy parking.

Wonderful hotel with excellent service and unbeatable location

Not many selections for breakfast

The staffs are very very nice. The hotel has free bikes and laundry for customers to use. We enjoy the Chinese breakfast included in our stay vey much. The free shuttle service provided by the hotel gave a great convenience to us. Room is clean. We will definitely stay here again next time.

The customer service was exceptional. The room was very clean. The location was very convenient. Basically, walking distance to most of the places we needed to get to.

The hotel was very clean. The staff was very friendly and helpful. The breakfast can be improved. But, we don't stay in a hotel for its breakfast, do we?

I wish I could give this hotel 10 stars. A young front desk lady who works at night (did not get her name) made our experience truly amazing and one of our most memorable and favorite trip. The hotel provides free pickup from the train station with at least a day’s notice. Since we booked it last minute, we had to take a cab. When we arrived at the hotel, she opened the cab doors for me and paid for our cab for not replying to our message before we arrived. But we did not expect that since we were the ones who booked last minute. Then we asked her for a recommendation on food and bike path and she drew a map for us and made sure that we went to the correct bike path and the restaurant. I felt like the she went above and beyond to make sure we had an amazing experience staying at the hotel. Thank you!! Hotel is conveniently located, clean, comfortable and obviously service was amazing. The free bicycle rental was amazing, the beach is only 10minute ride from the hotel and the beach itself has an amazing bike path. I would definitely stay here again when in Hualien.

The service staff were very friendly and courteous. Great for value. Great tasting breakfast. They also provided free bicycles for use and it was great as the night market was a distance by foot.

The hotel actually only give you a breakfast coupon to a burger shop near the hotel. it is not good as we pay extra for breakfast. We can buy our own breakfast if it is outside and we can have more choices. The booking does not have option of two single beds. When check in, we request single beds but the reception ask for extra money. This is not a general practice in other hotels. Hotel is extremely old. The hot spring condition is not good. Some are broken out and we saw spiders too.

地點方便 乾淨

服務人員非常親切，房間雖然感覺起來比較簡單，窗外只有街景，但是飯店地點很好，能夠步行至東大門夜市。

スタッフの方がとても親切です。無料のレンタル自転車があり、夜市や町の小籠包屋さんなどへ簡単に行けます。またランドリーも無料！事前にお願いすれば花蓮駅からの送迎も無料！と、至れり尽くせりです。また利用したいです。

價格合理地點優越 是商務留宿的好地方 整體乾淨度也很高

服務人員的服務態度良好

提供車站免費接駁服務，櫃檯親切，房間很大，附近好多好吃的

很棒 我若有來花蓮住宿 一定住福品飯店 服務人員親切 還記得我兩年沒來了 很開心 有賓至如歸的感覺

飯店有提供免費腳踏車，對於遊客晚上行動來說，是件很便利的事情。 清潔尚須改善，其實都還不錯。