Beautiful boutique hotel. Comfortable and modern amenities.

Clean modern room.air condition. Good breakfast

Nice clean room quite large great show in the handicapped room I had it was set up as well as most I have ever stay ..,,,they were so able to accommodate us thank you!

The staff were warm and friendly. It was in a great location for shopping and dining (very walkable). We had a room with a patio facing the garden, it was quiet and peaceful

This hotel was a great find. Chantilly is a pretty town and we very much enjoyed staying here for our trip to Paris. We got the fast train into Paris Gare Du Nord with our two young sons for a Paris day trip rather than staying in Paris itself. Station was 5 mins walk from hotel which was perfect, and the journey direct to Paris took only 30 mins. We ate both nights in nearby restaurants, again just a few mins walk away. Our family room was spotless and very comfortable. Air con worked well. Parking was easy (behind the hotel; booked in advance) and good value. Nothing to fault. We would love to come and see more of Chantilly and visit the chateau which we only saw as we drove out; it looked incredible. Thank you Best Western. This is a fine example of your hotel brand.

Séjour d'une nuit pour visiter le château de Chantilly. Endroit parfait. On peut se rendre au château à pied. La chambre possède tout les confort, lit confortable, belle salle de bain, grand téléviseur, tranquilité.

Lovely hotel, with a pleasant garden and in a great area. The staff were very helpful.

Had to send a cocktail back it was so awful, but we were met with sniggering from bar staff, then my husband was ignored when he tried to order from the bar again, awful attitude by bar staff there considering we were staying at the hotel and paying customers,

Hotel was in the centre of Chantilly and easy to find. Very clean and service was very good.

Staff was lovely, breakfast was terrific. Walking distance from the train station, and also walking distance to the Chateau! Many nice restaurant around as well.

Superb location, spotlessly clean and a good breakfast & quality restaurant with fresh produce served well. Generally speaking all the staff were friendly & very helpful but that was not always the case. The welcome we received at reception was under whelming to say the least, hardly engaged with us at all. Provided no information what so ever. Very disappointing and not a very good initial impression of the hotel. The staff at breakfast were very friendly, and helpful too but one big negative was they were slow in clearing tables. On the first morning more than half of the restaurant was closed off meaning there was little space to sit but no clean table either. My wife cleared our table on the first morning. That was a shame because the staff were nice and the breakfasts were superb. The shower over the bath may be problematic for some accessing it for use, maybe a grab rail would make a great addition. We found it difficult, others may not though but just a word of warning. All on all we enjoyed our stay, it was in an ideal location, a short walk into town, attractions including the racecourse. Buses also go by the hotel. Very clean, a good standard and we'd have no problem staying there again but not at the price we paid taking into account the probs we had but these things happen I suppose from time to time but I would still recommend it.

Hotel does not look like the photos. But still clean and comfortable. Very nice staff. Only downside was that they do not have any twin rooms that are quiet. Hotel has an awkward tight parking but beware… they charge!! This is not clear when booking! We were given a twin room at the front side of the hotel which was very very noisy. Not a great night sleep. The room was quite hot. Very disappointing breakfast, most items were cold and pastries had ran out by the time we got there, way before breakfast time ended. Coffee was from a machine which was not very nice especially for the price that they charge. Wouldn’t go back. But yeah overall disappointing

Very good experience.

Lovely clean hotel, well located for Chantilly and train station, very friendly staff especially reception lady when we booked in and Aloise in the restaurant fro breakfast, good breakfast also

The whole experience was just great! The service was amazing! We arrived quite early (around 12) because we came directly after our flight to the hotel. The staff however was super friendly and didn’t make any problem as our room was already ready! The room was bigger than expected, the coffee was good and there were even complementary drinks in the minibar, something you don’t see often nowadays but makes you feel so much more welcome. A huge compliment for the staff! We will definitely come back and recommend the hotel! Thank you

Great hotel, about a 20 min walk to the chateau and race course. Friendly staff and excellent location, close to plenty of great resturants.

The photos were very deceiving. We thought we were staying in a historic hotel but it turned out to be just an ordinary best western. The room was small and the pillows were hard

Parking at the back and quite affordable relative to area.

Well situated on a fairly quiet road 20 minutes walk from the chateau. Good restaurant. Minor gripes: I was on the top floor with a low ceiling. Air conditioning temperamental.Only one small lift for a busy hotel.

Hotel was nice and clean with good service, but be aware that the picture on the hotel's profile is of a beautiful building nearby and not of the hotel itself. That said, the hotel was lovely and clean, just not quite what we were expecting appearance wise.