Overall Ratings & Reviews Hotel Indigo TRAVERSE CITY by IHG, an IHG Hotel

Good location downtown but noisy next to a busy road and mattresses are incredibly uncomfortable

Liked the proximity to restaurants and shops. Nice area. Services at hotel were below par compared to less expensive hotels. My room was completely missed as far as clean towels and trash removal, very basic. Most times, could not reach any department by phone.

Great hotel, only wish it had a pool or beach access.

Nice location and good food at the Kitchen. Very loud due to the roof top bar crowd though. Roof leaked into the fitness room which was a bummer. The guys at the Valet were super friendly and attentive. Great pillows. Rooftop bar is nice just too crowded and noisy.

Doesn’t ever seem to be enough staff. Each night only one person working the bar and restaurant. On the first night, my group left after waiting too long to even get water. On another night, I was ready to leave and pay the check but the bartender/waiter had left to go deliver room service. We had three rooms booked and were asked each day if we wanted housekeeping and all said yes, but two of the rooms were never cleaned for 2 days. The other was only cleaned once. What’s the point in asking if you’re not going to clean? One morning I had an early departure, and I had to wait for the valet who also seemed to be the front desk clerk. I kept describing it as the Dollar General of hotels. There only ever seemed to be a few people running the entire hotel. And don’t get me started on the group of kids running around the hotel without adult supervision. At one point they were sitting on the elevator floor and riding it up and down. Then proceeded to jump and play around downstairs in the lobby and restaurant area. When I booked this hotel, I thought it may be a good option for another group trip later this summer, but I will definitely not be staying here again.

Great place, staff could use more training, billing was a disaster

We loved everything about the Indigo. We will definitely be returning!

The location was perfect. Across the street overlooking lake michigan and just 1 block from front street. Nice rooftop bar and everyone was very nice and helpful. Lake view rooms are a little noisy from the traffic but close all the shades at night and it muffles it enough. Valet parking took all of 2 minutes to get your car. Great stay!

Location, clean, good breakfast

Loved the rooftop bar and view of the bay. The food was great and the staff too!

Beautiful, modern, comfortable and clean! Our room had a great view of the bay and the rooftop bar was lovely!

Really nice

great !

Hotel was beautiful. The mandatory valet was okay- not terribly inconvenient. Great service.

The hotel was nice and it is right downtown within walking distance of many restaurants. The bed seemed small for a king size. The roof top restaurant was closed (off season) but there was some type of event going on up there as we could hear the bass of the music well past 11 at night. You have to valet your car, cost is 18 a day, and during peak times you can wait quite some time for the one attendant to get everyones car one at a time.

This hotel is amazing. The staff was super friendly and helpful. The food was excellent and absolutely loved the room.

We're repeats here. We thoroughly enjoy Hotel Indigo.

I wish it had a pool or sauna area

Breakfast very good, location.

There was an issue with the hvac system it kept going from hot to cold during the night time