Dear Mr. Henry P., First of all, thank you for choosing our hotel and leaving us your positive feedback. Your comments and star ratings will help the staff at Muong Thanh Luxury Nhat Le Hotel continue to improve our service quality. We wish you and your family good health and happiness. Sincerely, Hotel Manager - Nguyen Xu Le

Dear Valued Customers, First of all, on behalf of the Board of Directors of Muong Thanh Luxury Nhat Le Hotel, we would like to express our deepest gratitude to you for trusting and choosing our hotel services. Your positive comments are truly appreciated and are a great motivation for our hotel to develop and improve the quality of our services. Once again, we are honored that you have chosen Muong Thanh Luxury Nhat Le Hotel and we are delighted to have the opportunity to welcome you again on your next vacation. Best regards! Mr. Nguyen Sy Le Hotel Director

Dear Sir/Madam, First of all, we would like to sincerely thank you for choosing our hotel services and for your positive feedback on your experience here. Your review and star rating are a great source of encouragement for the staff of Muong Thanh Luxury Nhat Le Hotel to further improve the quality of our services. We wish you and your family good health and success, and we look forward to welcoming you back in the near future. Sincerely yours, Hotel Director – Nguyen Sy Le

Dear Mr/Ms Thu G.M, On behalf of all hotel staff, we would like to thank you for choosing to use our hotel services! In order to improve the quality of our services, we look forward to receiving your feedback and appreciate your feedback and evaluation of your recent stay. We also regret the issue you mentioned about the smell of the room and sincerely apologize to you for this bad experience. We have worked with the relevant departments to remind and handle it thoroughly and absolutely carefully to ensure the quality of our services. Once again, we would like to thank you for your feedback and will try harder every day to bring good experiences to our customers. We look forward to welcoming you to our hotel in the near future. Sincerely thank you! Mr Nguyen Sy Le - Hotel Director

Dear Mr/Ms Han L. We would like to thank you for always choosing Muong Thanh for your trips. Welcoming you and your family to Muong Thanh Luxury Nhat Le is a great joy for the hotel staff. We are even more proud to have "conquered" you with good service quality and friendly, hospitable staff. The staff is very happy to receive these compliments. You have been motivated to always bring the most satisfaction and comfort to customers coming to Muong Thanh Luxury Nhat Le. The hotel looks forward to welcoming you and your family back in the near future. Best regards, Mr Nguyen Sy Le Hotel Director

Dear Sir/Madam, First of all, on behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to sincerely thank you for choosing to stay and taking some of your precious time to write a review for the hotel on Traveloka as well as giving many compliments to the hotel staff and location. The hotel is very pleased to have left such wonderful impressions and experiences during your visit to Quang Binh this time. The hotel will continue to make more efforts to maintain and develop the quality of service, so that when we have the opportunity to welcome you next time, we will always bring you such satisfaction. See you again soon! Best regards! Mr. Nguyen Sy Le Hotel Director

Hello! Thank you very much for choosing to stay and giving compliments to Muong Thanh Luxury Nhat Le Hotel. For us, these compliments are truly a joy and motivation for us to do better work every day. Hope to welcome you back soon. Best regards! Mr. Nguyen Sy Le Hotel Director

Dear Customers! We sincerely thank you for always choosing Muong Thanh for your trips. Welcoming you and your family to Muong Thanh Luxury Nhat Le is a great joy for the hotel staff. We are even more proud to have "conquered" you with good service quality and friendly, hospitable staff. The Reception staff are very happy to receive these compliments. You have been motivated to always bring the most satisfaction and comfort to customers coming to Muong Thanh Luxury Nhat Le. The hotel looks forward to welcoming you and your family back in the near future. Best regards, Hotel Director - Mr. Nguyen Sy Le

Dear Mr./Ms. Long P. First of all, on behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to sincerely thank you for choosing to stay and taking some of your precious time to write a review for the hotel on Traveloka as well as giving many compliments to the hotel staff, restaurant, food and location. The hotel is very pleased to have left such wonderful impressions and experiences during your visit to Quang Binh this time. The hotel will continue to make more efforts to maintain and develop the quality of service, so that when we have the opportunity to welcome you next time, we will always bring you such satisfaction. See you again soon! Best regards! Mr. Nguyen Sy Le Hotel Director

Dear Mr./Ms. Nguyen T.M.Q, First of all, we would like to sincerely thank you for choosing our hotel services and for your positive feedback about your experience here. Your review and star rating are a great source of encouragement for the staff of Muong Thanh Luxury Nhat Le Hotel to further improve the quality of our services. We wish you and your family good health and success, and we look forward to welcoming you back in the near future. Sincerely yours, Hotel Director – Nguyen Sy Le

Dear Customer, First of all, on behalf of the Board of Directors of Muong Thanh Luxury Nhat Le Hotel, we would like to send our deepest thanks to you for trusting, choosing and using the services at our hotel. We appreciate your comments. The hotel will try harder to provide better service quality. Once again, we are honored that you have chosen Muong Thanh Luxury Nhat Le Hotel and it is our pleasure to have the opportunity to welcome you again on your next vacation. Wishing you and your family a prosperous new year, all the best! Best regards! Mr. Cao Xuan Tien Hotel Manager

Dear Sir/Maddam, Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service. Kind Regards General Manager – Mr Cao Xuan Tien

Dear Sir/Maddam, Thank you very much for your comments. One of the best rewards for us - who is working in field of hospitality is guest's satisfaction. Through your feedback, we are happy to see that all the services and staffs performances are made your trip to Quang Binh. We will keep moving to improve and retain good quality services. We're long to see you and your friends to Mường Thanh Luxury Nhat Le hotel. Respectfully yours, Cao Xuan Tien ( Mr) General Manager

Dear Sir/Madam, First of all, we would like to sincerely thank you for choosing our hotel services and for your positive feedback about your experience here. Your review and star rating are a great source of encouragement for the staff of Muong Thanh Luxury Nhat Le Hotel to further improve the quality of our services. We wish you and your family good health and success and look forward to welcoming you back in the near future. Thanks, Hotel Director – Cao Xuan Tien

Dear Sir/Madam, On behalf of all hotel staff, we would like to thank you for choosing to use our hotel services! In order to improve the quality of our services, we look forward to receiving feedback from our customers and appreciate your feedback and reviews about your recent vacation. We also regret the issue you mentioned regarding the room's mattress and pillows and sincerely apologize for this negative experience. We have worked with relevant departments to review and plan appropriate adjustments. Once again, we would like to thank you for your comments and will try harder every day to bring good experiences to our customers. We look forward to welcoming you to the hotel in the near future. Thanks a lot! Mr. Cao Xuan Tien - Hotel Director

Dear Customer! On behalf of all hotel staff, we would like to thank you for choosing to use our hotel services! In order to improve the quality of service, we look forward to receiving feedback from our customers. We also regret the attitude of the staff that you were not satisfied with. For us, service quality is always considered the operating principle. Therefore, we always listen, record all customer opinions and consider them with reality to make appropriate adjustments. Once again, we would like to thank you for your comments and will try harder every day to bring good experiences to our customers. Thanks a lot! Hotel Manager

Dear Mr/Ms Abby, First of all, on behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for choosing to stay and praise the hotel staff and services. The hotel is very pleased to have brought wonderful impressions and experiences during this visit to Quang Binh. The hotel will continue to make more efforts to maintain and develop service quality, so that the next time we have the opportunity to welcome you, we will always bring you satisfaction. See you again in the near future!. Dear! Mr. Cao Xuan Tien Hotel manager

Dear Mr/Ms Thu Hien, First of all, on behalf of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for choosing to stay and praise the hotel staff and services. The hotel is very pleased to have brought wonderful impressions and experiences during this visit to Quang Binh. The hotel will continue to make more efforts to maintain and develop service quality, so that the next time we have the opportunity to welcome you, we will always bring you satisfaction. See you again in the near future!. Dear! Mr. Cao Xuan Tien Hotel manager

Dear Mr/Ms Huong huong, We would like to send respectful greetings from the staff of Muong Thanh Luxury Nhat Le Hotel to you, we would like to thank you and your family for choosing to stay at the hotel! We are very appreciative and happy to know that your family is very satisfied with your recent vacation. This is also a great motivation for hotel staff on the journey to improve quality and provide the best customer service experience. Once again, we sincerely thank you! We look forward to serving your family at Muong Thanh Luxury Nhat Le Hotel in the near future! Wishing you and your family a new year of Giap Thin - An Khang Prosperity! Best regards! From: Cao Xuan Tien – Hotel Director

Dear Valued Customers! On behalf of all staff of Muong Thanh Luxury Nhat Le Hotel, we would like to thank you for choosing to use hotel services! In order to improve service quality, we look forward to receiving your feedback. We are also very sorry about the staff's attitude that you are not satisfied with. For us, service quality is always considered an operating principle. Once again, we would like to thank you for your reviews and will try harder every day to bring good experiences to our customers. Sincerely thank you! From: Hotel Board of Directors