Overall Ratings & Reviews SACO Reading - Castle Crescent

Stayed for 2 nights. Everything was great! Ricky is very caring and friendly - shared a couple of local places that were really good. Appliances, furniture and heating are spotless! Especially mattress! Definitely will stay again! Thanks!

Bed was amazing comfy

Pretty good all round - clean, nicely appointed and comfortable but with one major flaw. The boiler works away all night and with a late night and then an early rise the next day was a little disappointing and made sleeping soundly very difficult. 9/10 with the exception of the boiler noise

Great location for teaching at Reading University or Royal Berkshire Hospital. Flat was really spacious with all amenities that you would require. Bed was really comfy and fans provided as it was hot. It was quite noisy being on the ground floor flat, you could hear people on the stairs and when the front door shut.

This was my 2nd stay at SACO in Reading and it won't be my last one. The place is in a lovely quiet area with free parking. Ricky, who was there to greet us was extremely helpful and even upgraded us to a better apartment! I would highly recommend

Place was clean. Close to transportation and shopping. Dishwasher failed after first week and not repaired by the end of the fourth week. Upstairs was loud with loud cracking floors.

Management is excellent on spot.

The place is nicely maintained, cleaned and pretty good sized. About 15 min walk to the town center and 20 min to station. However, a lot of improvement needed in communication and check in. They dont respond to your email until a few hours before the check in, doesn't matter how many times you contact. It was very stressful for me as I was travelling from Canada and was in the flight for a significant amount of hours on the the day of check in. At one point I almost thought this is a scam. I called and requested for early check in multiple times, which they noted and said it will be fine, but did not take care of. I had to wait for about an hour to check in. There were no housekeeping for my entire three days of stay. I had to request for some teas and coffees and towels on the third day which responded to in a very tirdy manner. Washroom locks are very old and need changing. I was stuck in washroom once and was terrified. I stopped locking the washroom for the remaining of the stay I would still say the room was very good and clean

The place is nicely maintained, cleaned and pretty good sized. About 15 min walk to the town center and 20 min to station. However, a lot of improvement needed in communication and check in. They dont respond to your email until a few hours before the check in, doesn't matter how many times you contact. It was very stressful for me as I was travelling from Canada and was in the flight for a significant amount of hours on the the day of check in. At one point I almost thought this is a scam. I called and requested for early check in multiple times, which they noted and said it will be fine, but did not take care of. I had to wait for about an hour to check in. There were no housekeeping for my entire three days of stay. I had to request for some teas and coffees and towels on the third day which responded to in a very tirdy manner. Washroom locks are very old and need changing. I was stuck in washroom once and was terrified. I stopped locking the washroom for the remaining of the stay I would still say the room was very good and clean

This is a brilliant location and the apartment is large and comfortable

Amazing stay. Accommodated well to my needs. Will definitely stay here again!! Thank u!

Excellent place to stay! It was clean and very spacious. They even upgraded me to a bigger room because I asked for two beds! Highly recommend

This is an apartment, cleaned before arrival and after leaving. Management are on site to assist with any issues, for example they helped me move items from the top shelves in the kitchen to lower shelves. The location is close to town. However, the nearest supermarket is about a 10 minute walk away. Great place. I’d stay here again.

nice place to stay kitchen is very good

Had everything I needed. Got a parking fine though on the first day due to wrong information on street parking. Contacted agency next day and got correct information about on site parking.

So nice to stay with the space & facilities on offer, rather than the usual hotel room. Will definitely return.

Impressive service, response to messages very quickly

The couch and chair was not comfy to sit and relax watching tv and our keys were not in the safe when we arrived and then maintenance knocked on our door at 9.30am to fit soap dispensers in the toilets/bathroom without prior notice

The accomodation was in great condition and consisted of a spacious bedroom, en-suite, spacious dining room with tv and a fully fitted kitchen. I will definitely be back next time i am in Reading.

Big, quiet rooms with everything you need for a comfortable stay. Only very slight negative is some of the walls show small evidence of past water leaks.