Terrible management. Difficult check in process, host were hard to communicate with and did not care about wasting their guests time either did they care the the basic a

What a great spot. Convenient to anything and everything in SoHo and Covent Garden and easy access to tube lines. Clean, airy, spacious and well appointed…truly a find!

Unfortunately the heating appeared to be broken. It got very cold overnight, as low as 15 degrees in our room. We were travelling with a baby and it was too cold for them to sleep in the cot which meant we had to have him in the bed with us and co-sleeping carries safety risks for young babies so this was not ideal. Although the hosts eventually offered to send a security person to look at the heating, it was late evening by then, i was out with some friends, and my mum did not want a stranger coming into the apartment when she was alone with the baby at night time. Given it is winter time the hosts really should have made sure the heating was working properly before our check in time. Also, the door to the washing machine is half fallen off- it could be a safety risk to a baby if it fell off when they were crawling about. The plug in the ensuite sink does not work and overall the apartment is not well maintained. It is in need of a cosmetic refresh

Great location, nice apartment

Great to be so close to tube stations and all the shopping and theatres. Unfortunately we did not find value for money. There are much better apartments for less money out there if you take time to look.

Great location.

So, there is massive construction in the area. Like jack hammers all day until 7pm. The apartment was beautiful and very secure. The shower had issues, leaking all over the floor. They gave me two bath towels and one was dedicated to wiping up the shower mess. Had a laundry machine but i could not figure out the "dry" function so i used the rack in the closet. Was pretty hot in london the days i was there. Made the apt very warm. Only a winter comforter, no top sheet. So fan placed at the window all day, all windows open, trying to keep it cool in there. Probably not an issue any other time.

Excellent property in a wonderful neighborhood. Spotlessly clean, nicely furnished, and a delightful place to stay. Convenient to transportation, surrounded by restaurants, and a short walk to several grocery stores

Wonderful place, everything you need. Clean and stylish. Nice and spacious. Excellent location.

This one BR apartment was well appointed, mostly clean and large. While we loved the location, the construction across the street was nonstop. The door frame to our apartment had mold and rot. There were mouse traps all over the building. And it lacked basic amenities like napkins and paper towel. Additionally, the bed was a double, not a kind as stated on Expedia.

Great place. Cosy and modern. Brilliant location with everything in walking distance.

Clear info to access property, the apt is superlative considering it is in the heart of London. Ton of space and superclean. We were 6 friends and 3bedrooms + 3baths was just perfect. Highly recommend

Absolutely amazing apartment. Would absolutely recommend using if you’re visiting london as a couple, group or on a business trip. Superb location and lovely decor.

Excellent communications from the manager. Clean and comfortable although the bed is a smallish double.

Immaculate condition and pristine cleanliness. Great location. Only negatives were: just 2 towels, no hand towels or face cloths. No dish towels or drying towels. No dish detergent and only 3/4 roll of toilet paper. We were booked for 2 nights

Great apartment, great location - but bring hearing protection! At no point either at the time of booking many months ago, or in the ‘welcome’ messages last week, were we advised about the huge construction site, literally 20ft from the property. The construction site has been up and running for over a year so there are no excuses for not notifying potential guests. Work started on the construction site before 7am every morning, including Saturday and Sunday, and it was deafening. This should have been flagged at the time of booking or at least last week, with the check in details were sent. We also paid an extra fee for an early check in however on arrival the apartment had not been cleaned or the beds made up for new guests. Whilst the early check in fee was refunded, having to leave and return two hours later was inconvenient. Very disappointing given the price paid.

These units are beautiful, clean and centrally located near covent garden. Its a quiet building great for families. Highly recomended and will be staying there again on our next trip.

Place was nice and location great but with the aircon not working during a heatwave left it very uncomfortable. It was frustrating as I called them early once i realized and nothing was done that day.

Place was great but under construction next door and across the street, Jack hammers at 7:30 AM

Apartment was excellent. There is a lot of building work going on across the street. Noise starts early in morning till about 6. Wakened us in the morning but otherwise not an issue as we were out all day