Perfect

The hotel is in great condition The staff were outstanding and accommodating We loved the location in the valley and did a wine tasting close by which was excellent

We enjoyed the spa options and the quiet environment made for a very relaxing weekend. We were able to visit a winery with assistance from the staff and drive through the beautiful Douro Valley.

Staff was very helpful

Lovely hotel. The room was spacious and clean. The spa was heaven as the indoor pool, hot tub and Turkish bath were included. I didn't see the sense in having to buy the shower cap/swimming cap as it wasn't waterproof

We feel that you should improve your services.

Nice room with a view of hills. Comfortable. With more people in the hotel the sound carries. The spa is not hot but it was adequate for water aerobics. Good shower and internet in my room and spacious. Breakfast was amazing.

Receptionist was not helpful with river cruises, pointed to brochures. It was end of tourist season so river cruises, restaurants were minimal. Rooms were large and clean.

amazing facilities including free spa in an area that has seen better days but is hoping for regeneration from new thermal baths. not easiest to get to but pinhao less than an hour away

Maybe it was a bit after the main season but it felt understaffed otherwise, everything was per our expectations.

Nice Hotel just a little dated inside and in the rooms. No balcony’s, need new hairdryers in the rooms! Needs a good refurb! Outside Pool nice, indoors pool and spa nice but you have to wear a swimming cap in the indoor one.

Wonderful breakfast.

Had g good stay, Breakfast was good and had a very nice buffet. Outside pool was cold so couldn’t really use it.

The spa was really good and the staff was nice. It's a good place to stay in caldas de aregos

JACK HAMMERS ALL DAY! Construction across the street

The stay was excellent. The gentleman at the front desk was inviting, knowledgeable about the town, and was helpful at every turn. This is an older style cottage-type feel, and great for disconnecting while on vacation. The food options were also amazing, with loads of Portuguese and American-style variety.

This hotel was terrible. It was old, dirty (stinky, moldy smelling bathroom), Surely not a 4 star hotel. Awful.

wonderful

Good breakfast, good for a relaxing few days. Adjusting the aur conditioning could be easier

The suite was smaller than advertised (35sqm vs 55sqm), no napkins available,they charge if you ask for room slippers. overall It was expected more for a four stars hotel, bit disapointed