It’s extraordinarily clear that the staff want you to feel well cared for. The staff here went above and beyond to ensure a smooth experience. That said, just like most of the city - If you look closely, you see the cracks. The biggest bump in feeling completely relaxed was the presence of a dead cockroach in our bathroom ceiling lamp. Overall though, a very pleasant stay with some amazing humans that made us feel well cared for. Bonus points for the tortoise in the courtyard.