7.4
Pleasant
From 556 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.0

Service and Facilites

7.8

Traveller Reviews The Gate Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues.
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Christine
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely hotel but only one pillow each and breakfast was totally disorganised. Can recommend going for dinner.
Jonathan
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The rooms on the picture on online seems brand new, most of the furniture looked old in mine. There was a terrible smell coming from the drain in the bathroom, I had to sleep with the windows opened. Talking about those windows, look like the last time they've been cleaned was 10 years ago. I found long black hair in the shower.
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Heather
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and great location for access to airport.
Sunitha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It was great expand great breakfast
Nancy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Nice staff
Shelley
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

It was fine but seemed a bit old.
Mitch
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel room was very basic and stuffy.
Daniele
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Need improve the wifi at floor 8
Sonia
icon-
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I stayed at this location because the description of the hotel said it had an airport shuttle, but when I tried to book it, they said they didn’t have one. I had to get a taxi for about €45. If you are traveling by public transportation from Florence, this is not an easy place to get to so I wouldn’t recommend it.
Jim
icon-with Partner
with Partner
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

A 2 Star Hotel for Large Groups - not Couples
Bill
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Was a great place to stay at for an early morning flight out of Florence
Suzanne
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The staff was friendly, room was clean, included breakfast was great!
lauren
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Clean room, very clean bathroom. Elevator could use updating, but room had AC so I was grateful for that since I had a long hot travel day. Convenient location to airport. Would recommend for a quick overnight stay if you have an early flight!
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful hotel great staff
kishor
icon-with Partner
with Partner
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

There is no coffee cups or hot water for tea in room. Difficult to get coffee at certain hours and no close by any restaurant except hotel restaurants
Margaret
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

No shuttle was provided. That was the reason I booked this hotel. .
Robin
icon-Leisure
Leisure
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was the worst place ever. Rude staff. Says airport transferbut5y then said you have to book in advance and charges. NEVER AGAIN
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice
Manu
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

There is no transport....it's too far from Florence....room is full of mosquito......they don't even have iron available. Only thing I like is bathroom was really clean and bedding was also clean..
Number of reviews per page
20
40