Super

The water stopper for the tub didn’t work for us so were unable to enjoy the bath.

Did not use the Jym, otherwise all over stay was good

Airport shutte was punctual, breakfast deicious, staff everywhere fantastic. I love this place.

I don’t like the location as too much traffic and when I called Uber, the Uber drivers gets confused and they go to Terminal 1, Mumbai to pick up rather than Taj Santacruz EVEN THOUGH I put pick up location as Taj Santacruz. Also, the WiFi at this Taj is terrible and disconnects every 30 seconds!! I have stayed only at Taj while traveling to Mumbai and have stayed at The Taj palace hotel in Colaba and also at Taj LandsEnd in Bandra and both properties are awesome. I will not stay at Taj Santacruz again ever. Very mediocre experience which I don’t expect from Taj hotels.

The spa was relaxing and the Hair Salon was good.

I found the hotel was very clean and the staff were very helpful and accommodating. WiFi was very good overall . The was very clean . The chefs in the Tirqi restaurant were amazing and happy to accommodate my dietary needs.

Friendly staff

Entire staff is very friendly and service oriented. Saismriti at rexeption helped us from quick check-in to walking to our room. All above my expectation.

Everything was excellent

for a quality and money they charge at hotel like taj great care should be taken so that visitors do not get food poisioning. i will be taking this forward

The room was spotless, staff were friendly and helpful.

Staff n food

Spacious n clean rooms Terrible service n food Doesn’t meet Taj standards Have stayed at Taj hotels in several cities and countries

.

Awesome property, very well located, great room sizes for Mumbai, awesome gym and breakfast

clean room and nice location with good amenities

Good

Enjoyed the stay. Nothing to complain about.

The room was excellent and staff vey friendly but the room wasn’t ready at check in and we had to wait over an hour