We really enjoyed our stay at the hotel . Very good location, ideal to go with kids. Our daughter loved the play area and swimming pool. Staff was very friendly too A bit disappointed with the dinner at the hotel restaurant and having to leave the car keys at the reception.

Very nice property, good apartment and awesome breakfast. In the heart of downtown. Great!

I liked the location in Gramado, ease of access to the city, but yet easy to drive and park at hotel.

Serviços de restaurante e recepção impecáveis! Nada mais a declarar!

Close to center of town. Fairly modern hotel. Good breakfast.

Almost new hotel located close to the main shopping street. Friendly staff

The hotel has great facilities, however I was raise appointed because of the following issues: 1. The spa/pool area which is supposed to be relaxing and clean had huge puddles of water everywhere, even inside the steam bath and I found that quite dangerous (slippery), not to mention a bit gross. In the spa area you can hear loud music and all the noise that’s taking place outside. This also happens in the massage cabin which is on the hallway across from the cafeteria. Even though it has air-conditioning and heat, The room was very cold because the cold sifts underneath the glass door. VINA the massage therapist is AMAZING and prices are unbeatable ! 2.The bedroom was impeccable and I received an upgrade, however, the bed only had a thin white cover and to warm up I had to use an old brown blanket and an old duvet that didn’t even have a cover. It didn't even a small coffee machine which you find in most 3 star hotels 3. The buffet breakfast was vast but had very cheap quality food. The price is way higher according to What this hotel offers.

The hotel is quite New, our room was big, and had a good size bed. Staff is willing to help, and breakfast is quite good. Pool is ok but don’t expect much from the gym. Very well located

Great hotel with great breakfast and good location.

Tudo perfeito! Parabéns a todos os envolvidos!

Hotel excelente! Recomendo.

Tudo impecável como sempre! ótimo atendimento estrutura maravilhosa!

Equipe de recepção, muito fraca. Check-in lento. Confusão com chave do carro. Parece que é frequente no hotel.

Excelente localização. Atendimento impecável. Aprovado. Indico.

Hotel bonito, bem localizado, muito conforto, ótimo café da manha. Voltarei com certeza

Quarto limpo, organizado e confortável, chuveiro ótimo, cama grande. Funcionários sempre muito solícitos e educados. Localização excepcional, bem no centro da cidade, fizemos quase tudo a pé. Café da manhã absurdo de bom, opções para todos os gostos, tudo muito fresco e delicioso. Adoramos e vamos voltar com certeza!

Hotel organizado e de ótima localização.

Os quartos sao muito confortáveis. Cafe da manhã excelente e com muitas variedades. Próximo a todas as atrações centrais. Piscina aquecida e salao de jogos. A equipe toda é simplesmente maravilhosa . Voltarei e indicarei o Hotel .

Hotel muito bem localizado.

Quarto impecável, equipe atenciosa, localização perfeita, próximo de tudo, café da manhã excelente com muitas opções.