Shonan Kamakura Crystal Hotel

Explore Shonan Kamakura Crystal Hotel
8.0
Very Good
From 112 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

Traveller Reviews Shonan Kamakura Crystal Hotel

Number of reviews per page
20
40
Top reviews
Ricky
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice staff
Austin
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff was so nice I didnt speak Japanese and they ordered a taxi for me both days I was there :)
Charlie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

This hotel is near the station. It's an older hotel but good stay.
Nate
icon-Leisure
Leisure
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I like the staff but mostly how the hotel look . Very classic and clean .
Jiaying
icon-Leisure
Leisure
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Kinda old
Robert
6.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Oddest of hotels. It’s a 10 story hotel that in reality a wedding chapel with rooms. My 10th floor room had three small windows with bathroom glass obscuring any view, and was decorated with plastic ivy. A couch with stained upholstery graced one end of the room, but as there were no table or bedside lamps, there was no reason to sit on it.
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Luke
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We are not sure why there was a dog-themed event going on. The hotel was nice, staff were great, but we didn't see any indication of it beforehand and it was quite a surprise.
Jared
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Good facility bad management. Room as shown on picture the reason I selected this place. When I checked in, they tried to put me in a poorer room w then audacity to tell me it was an upgrade. It took me an hour to straighten out the bait and switch. In the end the manager reluctantly gave me a decent room. Had I been unable to articulate in Japanese the overall experience would have been horrible.
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SHIHO
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

お部屋がとても広くてびっくりしました。ダブルベッドが二台に大きなソファーもあり、クローゼットも広くて6歳の子供連れで宿泊しましたが、とてもゆったり過ごせました。 スタッフの方の対応も大変良く、何度かお電話で問い合わせをしたのですが、その内容もしっかり伝わっており、とても良い接客でした。 全体的にレトロな雰囲気もすごく良かったのですが、水回りの設備が古く、お風呂の排水が流れ、にくかったり、ドライヤーもコンセント部分が使っていると熱くなってしまうタイプだったので、ちょっと注意が必要でした。 関内に自動販売機がないことと、化粧水や乳液等のアメニティーがない点は忘れずに。 宿泊したときに、他の会がリニューアル中だったので、水回りなどは次に来た時はきれいになっているのかなと思いました。子供が広い部屋でとても楽しかったらしく、「また来ようね」言っていました。
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Yasuo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

清潔でお部屋は広くて、スタッフも親切でした。
富美子
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

大変親切にして頂きました。有難うございました。快適な旅になりました。
IPPEI
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

トイレ冷たい
Toru
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

施設設備は経年的に古さがみられるが、清潔が行き届いており、またフロントスタッフの対応もフレンドリーかつ親切であり快適な滞在ができた。機会があれば再度利用したいと思う。
yasuyuki
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

受付の女性の対応が良かった 静かで綺麗で良いホテルでした
EIICHI
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

またよろしくお願いいたします。
??
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

部屋がタバコ臭かったけど、まあ許容範囲かな。 その他は良かったです。
?
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

お部屋も綺麗で女性ひとり旅に適したホテルでした。 夜もスタッフがフロントに立ってくれていたのでチェックインがスムーズでした。
Yujiro
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

直前の予約でありがたかった。
Lorena
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Muy mal cuidado y huele muy feo su alfombra
m
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Good location Very dated facility
Number of reviews per page
20
40