This room not so clean, but still OK

The room got coach and my rubbish [was] throw[n] outside [the] room, but the cleaner [did] not help to take it, and the room [was] so noisy

Hotel is worth the price. There is an iron near the lobby.

Door damage and not fixed after complained. Hygiene not taking care well.

Kamar mandi kurang karena airnya agak macet-macet, kamar luas, tidak ada sabun, tidak ada shampoo, tidak ada odol, cuma ada handuk, overall baguslah untuk hotel budget, cari makan tidak susah.

No water cooker, coffee n tea, just aqua glass and no tissue in the room, just toilet tissue. Everything else was good enough, a halal hotel, a generous breakfast, a very friendly reception. If in Hatyai you can stay here again👍

Good room and location. Last minute booking.

All great. Delicious breakfast. Can early check in. No deposit required.

I like it, but Reception looks a little numb.

Friendly staff. Comfortable place.

I booking room 2 nights for 4 persons but they gave me room for 3 persons, finally I must order extra bed but the payment must cash because the credit card machine was broken, it's really a bad day.

so far i love it.. but water in toilet not satisfy.. need improvement.. but love this hotel very suitable with muslim tourist

This was my immediate choose when I arrived there. most of the hotel was full house, but Merlin Grand Hotel still have rooms. The room is okay but breakfast is not enough for everyone. Toilet is clean. However bed is not very comfortable, but still acceptable.