9.0
Exceptional
From 208 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Traveller Reviews The Dial House

Number of reviews per page
20
40
Top reviews
Samuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely room and terrific service in an amazing location right in the middle of the village. Parking is a bonus
Claire
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Garden room we had was very small! The bathroom tiny,
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice old place that you would be looking for in the country side of the UK but be aware .. no AC and that was disappointing since there was no mention of that in the description. In summary, high end cute place with no AC which I found surprising.
Matthew
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall pictures online is not what we received, rooms were very small, right next to the bar so was alot of noise, mould on sealent around bathroom, marks on walls and marks on carpet, then the expense of it all, the rooms are not worth the price we paid for them and no breakfast included in price either and price they charge is way overpriced. We paid £10 for a pot of tea which is shocking especially seeing as we were staying with them like at least give us a discount. Then £21.50 we was told breakfast was even though online I read it was £23 but either way again way overpriced when we went to another hotel up the road and paid £15 and got an amazing breakfast including drinks and cooked food and buffet. We wouldn't return. The only positive really is the free parking they have and the staff were all very nice and seemed helpful. But just feel it's abit of a tourist trap and they know they can over charge because they have good parking facilities and in a good location.
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Rachel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were really friendly and location was perfect
Parker
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in the family room and found it to be very comfortable and welcoming. The property, town, and surrounding area were idyllic, we would highly recommend a stay at the Dial House!
Luke
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent place to stay, perfect location and amazing staff.
Alisa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

What a lovely and charming place to stay!! Yes, the building dates to
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location. Staff was excellent and accommodating. Nice areas outside and inside to relax.
Robin
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Incredible location in a super cute historical building. Charm to spare. While the room size was really small, it was manageable. The inexcusable thing was the cheap, hard, and painful mattress. I’m so happy we only were staying one night or I would have needed a full body massage.
aaron
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic location, really good it has parking, garden area really nice, staff were very friendly. Only negative was we were on the ground floor of the coach house and the noise from the room above and the slamming doors wasn't good and prevented a good sleep.
YUQI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My mom and I stayed at Dial House for 2 nights in June. We both loved it so much and felt right at home! The place was so cozy, the Sunday roast was divine, and the staff were welcoming and helpful. We would 100% recommend this place and would love to return someday!
Andres
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice property and perfect location. Very good food, though a bit expensive. Owners were very nice. Parking easy and accessible. We would have love to stay in the main house; not on the side appartments. Did no enjoy arriving at 21hs (still daylight) and finding the place dark and closed. We had to phone called to have a person drive to the hotel and check us in while waiting outside. Room was very nice and convenient. Also comfortable, though the smaller room had a smell to it.
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Sara
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Right in the middle of town , walkable
Alex
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A lovely stay, would recommend.
Angie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is the perfect location to explore Burton-on-the-Water as you are right in the center of town. Check-in was easy and so was parking. The staff are very friendly and the gentleman that makes the drinks has a great sense of humor. Our room was large and the bed was comfortable although the location of our room was very noisy as it is right where all the deliveries occur for the hotel so we could hear vans driving on the gravel and opening doors during the night (Room 10). I would stay here again but would request not to be in this room as our friends were upstairs and said it was quiet.
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Michelle
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Beautiful room in an incredible location. Loved the little patio off the room (Room #11). Staff were amazing!! Breakfast was wonderful with many choices including a delicious porridge and breakfast tea with little pastries. All outstanding!! Would definitely recommend.
Sasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The most beautiful area to stay and amazing food options available. The hotel was very quaint and stylish and the restaurant was fabulous. Staff very friendly and available when needed. My only feedback would be that a fridge in the room would be a great thing to have access to.
AMAR
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing location and great staff
Tania
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

What can we say from booking this hotel to the end of our visit, we have found everyone has been very quick with responses to queries leading up to visiting, on arrival every member of staff has been very friendly and helpful, the location of the hotel is ideal, just set back enough from the busy street. Our room was super (we had the garden room) lots of room and then to finish it off a nice private garden space to sit in (nice weather did help), we had breakfast included in our stay which was lovely, the black pudding was one of the best I’ve had in a long time. We also had a lunch & a dinner- every dish we had was very nicely presented and was very tasty, quality ingredients used. I’d book this hotel for hubby’s 60th & definitely felt he was rather spoilt. Thank you so much for a fabulous stay.
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