I was very disappointed with the cleanliness of the room upon our arrival. The floor had crumbs, and there were clothing tags left on the couch. The most concerning part was opening the toilet to find dirty tissue left behind, which was unacceptable. I had been looking forward to staying at the hotel, but this experience completely changed my impression. While the staff were very kind and did their best to assist, the situation left us feeling uncomfortable, especially since there were no other available rooms. Unfortunately, we decided to leave the hotel altogether.