The room was in the old block outside and was nothing like the pics online. I was very clean and the staff were friendly

Breakfast - didn't have it so unable to comment further. Staff - pleasant. Room - Good condition generally - some small areas may need future attention - carpet. Laundry - didn't use service.

Very clean, quiet hotel with friendly staff.

Clean and tidy room, good shower

Perfect spot to explore England. Only a 10 minutes from King's Cross, it allowed us to explore all of London as well as catch a train to Dover and Winchester. Able to check in early and quitr clean accommodations. Recommended for any future guests.

No lift, rooms look like university dorms, no lounge or restaurant. And not super convenient location. Paying premium price for a single bed university dorm feels ridiculous

Location

We really had hoped to leave a positive review on this hotel. First of all we would state all staff were friendly and, as far as they could be helpful. But there failings stem from management, design and direction. I guess from time to time you get a “challenging “ hotel stay - and this was one. We arrived early, which was our problem and waited 40 minutes to the official check in time. It was about 45-50 minutes later and, at reception, we were told that room had not yet be cleared to check in on the system. That is a system fault and does not meet stated terms. The to the room, about which more later. It was not in the building but a modern pod construction outside with an open air walkway to room. One in the room there appeared no door to the bathroom. When queried at reception we were looked at as if we were not all there. Problem - a sliding door which had no backstop and someone had retracted it so that it was neither visible nor accessible. Maintenance came, very pleasant, and fixed by sticking a finger or tool into some space in the upper rail recess; seemed to suggest to my wife she could have done same. Not only is she 75 years old, but the deficiency was a room service issue and should have been reported/dealt with buy housekeeping or maintenance before being cleared - another systemic failing. Then to cap it all, when leaving to checkout after two nights my wife fell over a step in the hotel just inside a door from outside into the main building!

Beautiful area

Amazing customer service people. Helpful and nice. Room was clean, bathroom nice and clean. Location is good, quick walk to the British Museum. Highly Recommended.

Staff was great, stay was wonderful. Should be called the 'much more than goodenough hotel'!

The room is very clean which is important to me. The onsite laundry is also convenient, especially for my 10-day trip in London.

We stayed in the Virginia Woolf suite which provided lots of space for our family of four. Excellent bedroom and bed. Larger bathroom than in some hotels here. We knew there was no a/c and despite the heat, we utilized fans and kept drapes closed when out and it was fine. Decent coffee in the room. Bloomsbury area south of the hotel (Lamb Conduit st) is lovely to wander and get a drink/food. We walked from Covent Garden in 20 mins. Walking north to Kings Cross was 10 mins - easy to hail a cab when with luggage. Hung out in Granary Sq (great for kids) and visited The Lightroom. Only quirk is breakfast set up located in basement where you check in. Space is teeny tiny but the staff don’t really let you grab and go (which would be ideal). Definitely worth the walk over to the college for breakfast - lots of space and choices. Just abit confusing initially. Overall, convenient location for Eurostar and hard to beat size of the suite. Very quiet setting given location to Kings Cross. Recommend.

Lovely comfortable room in a quiet location. Good selection of breakfast items. Stairs are a lot if you have mobility issues.

💯

No air conditioning or elevators. This is not advertised by the hotel

A nice space and location. The decorations and ammenities for the room are well done. However, it needs some maintenance and new carpet. The carpet was all stained and disgusting in our room and hallways. And there were chips and repairs in the walls that were not touched up with paint. And there is NO A/C.

Great neighborhood, strange hotel. More like a dorm room

There was no air conditioning in our room, and with outside temperatures reaching around 30°C, the room itself felt just as hot—if not hotter. We were placed on the top floor, which not only intensified the heat but also meant climbing several flights of very narrow stairs with luggage and a young family, as there were no elevators. Our room faced south, which only worsened the situation by allowing direct sunlight to stream in for most of the day. To make matters worse, the refrigerator in the room overheated and was actually emitting additional heat, requiring a service call just to have it unplugged. Overall, it was a very uncomfortable and disappointing stay, and certainly not worth the price we paid.

It is een excelent hotel, with nice and adequate staff. The Goodenough House with the nice, very large breakfast room (“Zweinstein-like”) , the garden opposite the hotel was nice tø visite. [ only the “courtyard” view was horrific… , a view at a wall…]