7.8
Pleasant
From 260 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

10.0

Service and Facilites

8.6

Traveller Reviews Best Western George Hotel

Number of reviews per page
20
40
Top reviews
Phil
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are very helpful and friendly, plenty of off street parking and good wifi. Sadly the room (206) wasn't good, needed a decent clean. There were plenty of unsightly repairs. Basically needs lots of TLC.
David
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were excellent. Tried very hard to assist and were very pleasant. However, the building was dated. Room was dirty, no fan in the bathroom, the ambience of the room was unpeasant. the bathroom was ill equipped. The shower didnt work so I had to take a bath, then the water didnt go down the drain, just sat there!
Margaret
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

George Hotel was a lovely old hotel and as a lot of old hotels has no air conditioning. Our stay was during a heatwave but they did provide a fan in the room which was much appreciated. The staff were very lovely and very helpful. The food in restaurant was really good.
Sandra A
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is a bit tired looking . Staff Friendly. Would have liked a quieter room as requested as next to a heavy door which with people using kept banging . Otherwise room was fine
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely people, large rooms, wide selection of breakfast, good parking Could do with updating throughout the hotel, stair carpets worn
jonathan
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Reception staff, very polite and helpful hotel could do with an upgrade but perfect for what I needed
christopher
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel needs a lot of T.L.C looks like money has not been spent for a couple of decades on the room & stair cases. The dining area was clean & enjoyable.
Greg
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall good place staff very friendly and nice location good clean hotel rooms need upgrade but clean
Fiona
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
Hugh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable bed in a hotel full of olden day charm
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was very pleased with our stay at the George, room was perfect for our needs, large room comfy bed
Anthony
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This being our 3rd time we have visited The George, on the first night the shower wasn't working properly so we moved to another room. Then there was no heating or water on the next night. Not being able to wash was awful. The staff were excellent and the food was very good. Management kindly compensated us for these inconveniences
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Berte
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Kept up most the night with the smoke alarms going off every 10 minutes applied for a refund and was denied one . Which I find appalling
Darren
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms are very tired and small. Chair broken, Shower in poor condition, lighting broken, wallpaper peeling off, Wifi very slow. Not a pleasant experience. Staff were excellent when I spoke to them about the room, however unable to resolve. Would not stop here again as the price charged does not reflect the room.
David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Firstly i certainly can't complain about the staff, they were fantastic. The hotel itself was a bit of a dump. There floors were uneven and every step you made was greated with creaking floor boards. The decor was old and tired with various ceacks in the walls, ceilings, doorframes etc. Bathrooms were usable but ceratinly in need of modernisation. Overall the hotel itself needs a full refurb but it beats sleeping in your car or on a park bench.
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Dan
icon-Business
Business
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Unfortunately, the conditions of my stay were far from satisfactory, and I am requesting a full refund for the experience. The following issues were encountered during my visit: 1. **Excessive Noise from Water System**: Every time the water ran through the system, whether in the room or from neighbouring rooms, there was an unbearably loud noise, which disrupted my rest multiple times throughout the stay. 2. **Inadequate Curtains**: The curtains in the room were ineffective at blocking light. I had to keep the windows open for ventilation, which meant that I could not achieve complete darkness in the room. This caused discomfort and disrupted my sleep. 3. **Exposed Electrical Cables**: There were exposed electrical cables sticking out of the wall near the headboard of the bed. This was not only unsightly but also raised serious safety concerns. 4. **Bed Bugs**: Most concerning of all, I discovered bed bugs in the room. This issue is a serious health and hygiene concern and, in my opinion, completely unacceptable for any hotel, particularly one that claims to offer quality accommodations.
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Tammy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent service. Very old building so there a few things that are as best as they can be but are not what you may expect. For example, the tub is higher than normal and would be problematic if you are older. Heat seemed to be missing except in the bathroom. Still, we would easily stay there again when we return.
Ivan
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We had a fantastic huge room and bed with a large ensuite bathroom equipped with bath and double shower. The building is old so sloping floors etc expected, its like an aladdins cave, but we were happy with food, breakfast was a great portion and lots of choice. We had dinner too and a good price for what we had. All the staff were friendly and accommodating.
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Brad
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

very nice stay, shower not so nice and noisy when in use as was the toilet. but over hall enjoyable stay
Jonathan
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely staff, little bit dated perfect for an overnight day
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