Overall Ratings & Reviews Fern Forest Getaway

It was absolute delight!!

This property is in neglected condition. Filthy carpets, chipped dishes, 1/2 kitchen sink inoperative. Outdated furniture, boarded up hot tub on the deck, disgusting barbecue inoperative. Burned on food on the electric cooktop. Super slow internet access.

Well, it started with the host not being aware that we were showing up on the day we had reservations, then we were given someone else's room. You can imagine how uncomfortable it was when they showed up! the bathrooms were not clean, the carpet hasn't seen a vacuum in a very long time and there was a dank smell throughout.

Located near the Volcanoes National Park entrance.

Leo was a great host at Fern Forest. It is a beautiful property, very quiet and kind of out off the beaten path. The house itself is beautiful with 3 to 4 room with their own restrooms and refrigerators. The communal living space is awesome if you get lucky, you may be the only one staying there and will have the run of the entire house I will definitely stay again!

The host is nice and friendly. The room is ok.

We loved our stay at the Fern Forest Getaway. The location is beautiful, tucked away in the amazing Fern Forest with lots of space, not far from city activities and surrounded by wonderful sight seeing opportunities. Our Host was very welcoming and helpful with tons of knowledge about the Island history and the best places to visit. Great place for couples getaway or fun with friends and family. I plan to come back next trip. Aloha!

Cozy, quiet and comfortable with the nicest host!

The facility did NOT match the website description. No pool or hot tub. Very run down and dirty but lots of cleaning supplies left on multiple surfaces. We found another place to stay.

This place is unkempt, dirty and the air in the entire house is thick with mold. After a brief inspection of the dump we hightailed out of there. This place should not be allowed to do business on the Expedia platform. This place is not fit to be a vacation accommodation. Expedia should do a better job to assure quality control so customers are not misled to believe the Fern Forest Getaway is a place to stay.

We absolutely loved staying at fern forest. It is a conveniently located to all of the sights we wanted to go see. The owner sat with us and made wonderful suggestions for sights to see and places to eat as well as he had knowledge of the history of the area. Every night the frogs sang us to sleep. The house is an older house located in the rain forest and filled with antiques. We quickly felt like we were staying at a friend's house. We would absolutely stay again!

Dirty is being kind. It was FILTHY. I slept in my car. Worse place I have ever stayed in my life and I am a seasoned traveler. The Expedia photos do NOT represent any way, shape or form the actual property or location. I have pictures of disgusting toilet & shower (water came out brown), mold, bugs, smelled like dog urine. Common kitchen area was gross. Place so run down we did not even stay our second night. Awful

This property needs a thorough cleaning. Dirt and dust in the corners, dead bugs on the windowsills, the dining table had crumbs and rings on it from previous renters, the furniture was covered in fleece throws that had multiple cigarette burns in them, and the kitchen garbage was sitting bagged on the floor and SMELLED rotten. The refrigerator had a partial package of raw meat in it, and needed to be cleaned. There were black stains on the bathroom ceiling, leakage from the upstairs bath? Or mold? The host said the outside door remains unlocked in case of late arrivals; not very safe if all you can lock is a hollow-core bedroom door.

The property was very close the Volcano national park. However you need Google map to find this place because it is in the middle of forest. You need to drive on a 1 lane gravel road. If you have Google map not to difficult to find it. The house was a big, nice house. However, the kitchen and the common area requires good cleaning. There wasn't any cream or even milk powder for a cup of coffee. When we arrived, the host was very nice and explained all about the house and the neighborhood. Only saw him once after that never saw him. The bed and the bathroom was fine. The bathroom could use more cleaning. Overall it was an ok stay.

Very peaceful, nice staff , will recommend , will return

This place was great. I prefer out of town locations. Peaceful. The frogs singing at night. The troop of Geckos that visit you on the porch. Set out some juice for them and watch them scamper about. Bed was comfy. Best sleep I've had in a while. Mr. Leon is a fantastic host. But I feel like I made a friend instead. All the more reason to visit him again. Water was hot for the shower. Also it's nice to have a laundry facility in case you need it. Extra blankets if you get cold. This is not a hotel. This is a home. You should not expect anything different. Plenty of room to spread out and relax. Which is what one should do when you stay here. I learned a little Russian. I love languages and culture. Mr Leon was a character, and his bnb was character in spades. I will be back. Already planning my return to Hilo. And I will stay here again.

The house is a bit outdated and a little run down, but overall, the accommodations was a decent night stay and relatively close to Volcano National Park. For what we paid for, we were not expecting a Hilton or a HoJos and nor should you. The bed was comfortable, the sheets were clean, we also had use of the entire living room and kitchen—and pleasantly surprised to a light breakfast (coffee, bagels, peanut butter, jam, etc...), which we made in the morning, and ate on the lanai overlooking the lush property, filled with native vegetation and fruit trees. Leon, our host, gave us great tips on what to do at night, and it was totally worth it. Thanks! Note, the location is in a mostly unpaved road off the main highway, we rented an SUV so it was no problem.

The property was a mess. The outside needed some serious maintenance. The inside smelled so bad of mold and mildew and was dirty enough for us to not to even stay there. The photos shown are very old photos, it is no where near as nice as it looks in the photos.

Horrible

I was warmly greeted and made to feel like home. Leon was very kind and resourceful. He gave me a lot of good travel tips about the island and it’s beaches. I’d definitely stay here again!