Overall Ratings & Reviews Best Western New Holmwood Hotel

Friendly and helpful receptionist. Very professional approach by not shouting out the room number but just giving the key cards - excellent. Dinner was also excellent with good service. Room very comfortable. Not much of a view but no complaints.

Stayed previously. Nice/friendly hotel. Staff were very professional and helpful, especially Debbie. Good location.

Recommend

We really enjoyed our stay. The property is kept clean and tidy, the staff is excellent and friendly. The property offers a quiet location to visit neighbourhoods and main attractions nearby.

Beautiful location, easy parking, excellent restaurant and bar. All staff were pleasant and very helpful. 10/10

We Stayed in Room 9 (ground floor), very noisy room, lots of noise above and to the side of the room, terrible nights sleep. Bed was hard, the bathroom and hotel in general looked like it was still back in the 80’s. My advice, stay elsewhere!

Very comfortable and enjoyable weekend, staff knew their role and responsibilities and worked as a team to make our stay perfect

Pleasant stay. Service was good. Food for breakfast and dinner was excellent. Good view from the restaurant.

Lovely view and pleasant service. Nice dining. Cozy room.

Lovely hotel on the beach. Service great. Very clean.

Comfortable hotel on Egypt Esplanade - fantastic for sunrise and sunset views. Polite and attentive staff. Good continental and cooked breakfasts.

The manager fixed things and made sure our larger group had the right rooms - worked to overcome any issues

Short staffed. Manager and reception kindly upgraded us to avoid room change. We enjoyed our stay

Very enjoyable experience.

Lovely hotel with a great view of the sea/Solent

Great white we we’re working in the area.

The staff were all absolutely lovely but the hotel is really run down inside and very dated. On one of my nights the fire alarm kept going off multiple times, at one point waking everyone up at 0100. No offer of discount for the interrupted sleep was given. Outside was lovely, its in a great spot but the whole hotel really needs updating.

Nice location on the coast walk and the staff are very friendly and helpful. The property is a bit shabby. The shower fixture was difficult to use as the temperature control knob was extremely stiff. And the carpet in the rooms felt dirty.

The views are remarkable, easy walking

Hotel in a great position and great staff ,especially on reception.,we enjoyed ourselves....