Pettifers Freehouse Hotel

Explore Pettifers Freehouse Hotel
8.2
Very Good
From 149 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.0

Service and Facilites

9.0

Traveller Reviews Pettifers Freehouse Hotel

Number of reviews per page
20
40
Top reviews
Roudy
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Loved it, very cosy and would book again. The breakfast is superb and they had a vegan option
Julia
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was ok, staff excellent all round
John
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Loved my stay at Pettifers. Very helpful and friendly staff, quick check-in too. Rooms were lovely and nice and warm too. Food, amazing, as I love Indian cuisine, but other options are available too. The guys at the bar, were wonderful. Thoroughly relaxing stay.
Lucy
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast choice good however slow service
G
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very warm welcome and comfortable beds. However, the room we were allocated (10) was tired and dated, especially the bathroom. Breakfast was plentiful and some dishes (cooked breakfast; granola) absolutely delicious. However, they served noticeably low quality toast, marmalade and - most disappointingly - instant coffee. Overall an okay stay, but disappointing - based on the photos on their web page and previous reviews, we were certainly expecting better.
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Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Lovely accommodation, friendly staff and food was great, only down side was radiators in our room did not come on so was a little cold.
Janice
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Good place, friendly staff
Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice folk, but not enough of them! Breakfast was poor and the service sub-standard. No options for evening food other than Indian which was average quality and overpriced. Overall the hotel is tired and needs an uplift.
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good welcome at reception but no offer to help with heavy bags. Very steep, narrow staircase to bedrooms. Decoration tired. Some traffic noise from main road outside.
Rosie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Staff are very friendly and caring. It is an old building so cant expect it to be perfect. Our room was nice and on a very hot night, they had put a fan in our room, so slept well. Breakfast could be better. If you dont want a cooked breakfast (which was freshly cooked for us), there is little choice. Definitely stay there again
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Jonathan
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Stayed for work. Frank, the owner is a lovely friendly chap, with great local knowledge. My room was in dire need of updating. There was some black mould on the wall in the bathroom. The bed was not very comfortable as the mattress was worn out! There was no table to work on, just a tea and coffee table. The place is in dire need of an update! Breakfast was good but no homemade fruit compote as on the menu while I was there.
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Katy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Booked it for convenience, I think it was correctly priced for fairly basic accommodation. Good in house Indian restaurant
Alok
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great option for family with great Indian food option for dinner. Breakfast was good as well. Great stay overall
Caroline
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Staff were lovely but this is not a hotel room worth £115. Very dated. Broken window. Wallpaper peeling away. Cobwebs all over the ceiling. Pipes that sing whenever anyone on this floor flushes a toilet. Walking in the front door to be greeted with buckets as the ceiling leaks should have told me what to expect.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Short mini break, first time visitors. Very dog friendly & would be happy to stay there again
Gavin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Amazing stay and overwelming help from Frank when i really needed it. So good We've already booked for next year.
Adam
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great staff, great downstairs with great bar and garden and good choice of beers, wines and spirits. Downside; noisy plumbing. When toilet flushed pipes 'sang' for many minutes. Had absolutely no hot water for two night stay. Shower was just a trickle. On check-out mentioned lack of hot water. Response; "hotel is very full so that's why there was no hot water" I'm not happy to pay £110 a night - regardless of how great the staff and breakfast was - to hear that as an excuse. It's 2024, not 1954. Sadly, cannot recommend or will return - in spire of great staff, bar and breakfast.
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Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Weird dining experience! Room was ok and clean
Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Very friendly staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Pros: The owners (I think) were very friendly and attentive. Cons: Other staff members were not helpful. One of them stank of alcohol at 9am when we came for breakfast. When asked for a high chair this staff member came back with one that was covered in grime and dirt, without any awareness of its state (we were the only guests with a baby so no idea how long it had festered in that condition). The breakfast on a weekend is advertised as a widely varying buffet between 8-10am. We arrived at 9 to see that it was barely stocked. A few cold sausages, bacon and some cold scrambled eggs... We were left looking for staff to ask where the rest was, could we get butter or condiments, etc. Nothing was ready - apparently they were understaffed that weekend. Half an hour would elapse before we got to sit down and eat the cold food. Even the coffee was a pot of instant because no one could work the real coffee machine! The building and rooms require a lot of modernisation, but our rating doesn't relate to this. Our rating of the condition/cleanliness relates to the torn lino bathroom floor, the cracked bathtub(!), hairs in the bed, and the cobwebs on the bathroom ceiling! I'm not sure what the normal price is for hotels in this area, I realise there isn't much choice, but we felt that it was overpriced for the stay and experience we had. We won't be coming back...
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